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Oticon TV Adapter and Firestick

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I need help. I have the Oticon TV adapter. When I’m in TV mode it’s amazing. But…when I try to view movies on Firestick I don’t hear audio from the Firestick. Audio is from the TV. Not sure what I’m doing wrong. Any help would be appreciated.

Edited

Works fine for me with my fire stick and tv Adapter. So in theory it should work for you too.
Not sure if this is applicable to your situation but…

From Oticon website:
For 24-hour assistance with connectivity questions, call the Oticon Connectivity Helpline at 855-400-9766 to speak with an Oticon representative.

I agree. Thank you so much for responding so quickly. I’ll call for assistance. Thanks again!

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