Hello,
I’ve been using an Oticon Zeal hearing aid for a few days now and I’m having trouble with the microphone on my Samsung S25. When making or receiving a call (mobile, whatsapp) the other party can’t hear me. After switching to the phone’s mic (I get a notification to switch between mics), everything works fine.
The hearing aid is paired with the phone using the Companion app. is enabled in the Bluetooth settings. Hearing aid compatibility is enabled in the phone’s settings.
I’m having the same issue with my Samsung S9+ tablet.
I also connected my hearing aid to my iPhone 16 Pro for testing, and the microphone works fine there.
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