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Philips HearLink: Increase volume level of iPhone calls

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I just got my Philips Hearlink aids from Costco yesterday. So far so good. One thing that I hope someone has ideas on is in regard to hearing a phone call. While all the other sounds at the preset settings seem to be more than sufficient (I’m turning it down more often than not), when I get a phone call the volume is just ok at the highest iPhone volume. Is there another way to adjust the volume as a bluetooth device? With my other bluetooth devices connected to iPhone (e.g., JBL speakers) I can set the volume up and down from the device or from my phone. It shows on my phone as a “bluetooth device” in Settings. But the Hearlink Hearing Aids don’t show up as bluetooth devices.

I have the KS8’s from Costco, so no direct experience with the HearLink aids. But, assuming the programming software has a similar function to the Rexton KS8 aid, the fitter can adjust the streaming audio to some degree. The Rexton Connexx software can be adjusted to suppress the microphone input during streaming, or even not mix it in at all. Adaptive volume can be turned on so that the volume increases when background noise goes up. And as kind of a crude method, they have an equalizer to adjust volume across the frequency range. This is mainly intended to be used to compensate for bass that is lost with an open fitting, but I see no reason that they could not just bump up the volume in each band by a fixed amount right across the frequency range. You would just switch the handles setting to “1” and bump up the volume. You could test it with music right in the office to see how it sounds. This is what the streaming programming screen looks like in Connexx. I suspect Phillips must have something similar.

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