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Phonak audeo v30? programing question

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i have just got a pair of phonak audeo v aids i think they are the v30 model but can’t tell as the book did not have it marked. they are the 312t the program tells me that. but my question is when in the button section it had volume for the short press of the button and the left button for vol down and rith for vol up and a long press for program change. it gave me auto sense for program 1 and 2 other program that i do not recall now. but when i saved the program and left the program i tried to change the vol and the left went down and the right went up. when i restarted them the started at the point i left them at. i had to remove the program to get the vol to go up and down for both aids.

so is this normal for these aids? i have moxi aids and they would not let me change the program for vol or program changes all i got from the moxi was vol up and down. and they had 4 programs in them, i could never tell if they even switched programs during use.

i got the phonak becasue of the sound recover so the high freq sounds would be moved into ranges i could still hear. so i can’t yet comment on that as i have had them now for about an hour and have to work out any bugs for the sound recover. my main question is can i get both vol and program changing or not? if not fine just so i know and do not waste time trying to work it out. i would like to get both but if not vol will work as i can just turn it down in loud places. thanks

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i think mine are the v30 model but when i tried to have both turned on i did not get the volume to go up on both or down on both when i pressed the corresponding buttons. if they are suppose to work then maybe i need to do a reset on them if the program will reset them. u fit will reset the moxi aids.

so maybe tomorrow i will give it another go and see. thanks

V30 is the same .

The button controls of either aid can operate both aids or each aid can control itself. All in how it’s set up in Target.

thanks. but mine did not do that after 2 attempts. i asked phonak about this now to see if they get back to me. my moxi aids have the same selections for vol and program but even with them checked they will not work both the vol and program. if i have to pick i will pick vol because if it get to loud i can at least turn it down manually. for the program i can’t really tell if they are changing automatically or not i could not tell with the moxi aide either.

one thing the moxis die was when i first turn them on they had loud static and then after a few seconds that started to go away, and i noticed these do the same but not quite as loud with the same program in these v30 aids

my moxi pro aids for me to hear good i had to do an in sit on them. on the v30 i did that also and they were real loud so i reset them back to the . i suspect these aids have much newer internal programming that they just react better than my older moxi aids do. one thine i have to do on both is after i turn them on i need to do 2 vol lowering clicks on them but i can deal with that. another thing on these is they asked me to do a tinnitus setup but the noise they said they made i did not hear and even if i turned it up to max i just did not notice anything. that could just be how that works i guess. thanks

If the button selections in Target show that you do have up and down volume control along with program control…you will have it if you set it up correctly. Target will only show what is available for the particular aids that are hooked up.
I recommend using Direct. It is a better fit for you. Target gives you choices of output. Like 80%, 90%, 100% and 110%. You can also go into the /Gain page and lower ALL gains at once but he percentage control is easier.

Talking about the Maxi aids doesn’t help me with your Audeo V30 issues.

thanks i only mentioned the moxi as a reference as to what they did in ther program. so is that . i did use that but being i’m new to this program it will take e bit to get use to it. i just got these aids and now have to learn this program. but so far things are doing ok. i still get a bit of a hiss in the morning when i turn them on and it goes away in about 30 seconds. it is not as loud as the moxi hiss was. i will need to play with the program some to see about removing that hiss or static, but that may be there so the aids can adjust to the startup program.

it could be that the program change was working and that when i long pressed the button it did change and i just could not notice it in the quiet room. but they have the puto program turned on for the main one and that could be changing thru the programs as the day goes by.

but so far i have to say they are doing much better than the moxi aids but then they are new and themoxi’s are from 2012 so the technology is different for sure. one thing i did notice right away is the sound recover i noticed it took the high freqs that the program seen i could not hear at and moved them down into the next lower ara so i could hear that. as the tinny sounds are now gone.and i did not have to instal the xp speakers like the moxie’s have.

again thanks for the help

Sounds like you are doing good.

Have you looked at data logging? It will show hours use, time in manual and auto programs, and pending on how you set them up user preferences to automatically make tuning adjustments if you like.

Try to use the Direct if you can. I sure like it better.

thanks next week i will go back into the program and look at the items you mention. i have data logging turned on and i have looked at that in the u fit program. and next week i will go thru all the sections to see what is going on. i have to give it some time for me to get data. and then again i may turn on the program section/buttons and see if i do notice any difference when i change that. one thing i will need to play with is my voice. a have occlusion off now but i do hear myself talking more than the moxi did. but may be something i need to get used to. thanks again

thanks that may it is off now. next week when i get back into the program i will change it 1 step at a time. i like to go a week for each change so that i do not get so many changes going on at one time and to get use to the change. thanks

In reply to @Raudrive

raudrive maybe you can help me with this issue i’m having. i set up my aids to do that part of the program where they change ther programming over time. i set it up for 15 days and now i have to turn the volume down like everyday or so. so if you can tell me will turning them down make them adjust to the changes they are making? they are set to auto adjust but i think all the other times they were set to make those changes over like 90 days. and i could not tell if they were making any changes, so i reset that for 15 days. so should i got back and reset that to 90 days or will turning them down when they adjust louder make them learn that and soon stay where i like the volume setting? also when they go up they get real tinny and that may be part of the sound recover and my they are adjusted to. being these can do that over the moxis i had i may have to get used to that part. thanks.

If I understand your post correctly, your aids are set up to automatically increase gain to 100% prescription over your set time.

The manual adjustments you are making daily will be remembered in the software. When you go back into Target you will be given the choice to allow Target to make tuning adjustments based on your daily manual adjustments.

You can turn off the automatic gain to 100% if you want. It would then stay where you put it.

Edited

thanks i will give that a try now. it seem now about everyday i have to turn the volume down. i was hoping they would adjust themselves but i can do it. ok i went in and turned off auto acclimation. but i did now see anything about me turning down the aids just a graph that shows how long i had them on each day. but now it doesn’t matter. only thing that bothers me is the hiss i have in them sure would like to get the his gone. or does that just go away.

so now i have a problem they are not synced for volume. wtf maybe i need to go back. i checked and all the way thru the programing i have them synced? so now to figure this out as well. i turned them off waited and back on and still they were not volume synced. so i went back to a previous program now. they did the same thing and then after i turned them off and back on they were volume synced. go figure. so i set the auto acc to 90 days maybe they will not go up so fast in volume.seems i can’t turn it off and have synced volume.

thanks

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