Greetings,
I just got a pair of Phonak Paradise hearing aids and got the MyPhonak installed on my phone. I was really looking forward to the bluetooth capabilities that everyone is talking about with this hearing aid.
What I’m trying to do is listen to music on YouTube using my moto g7 power phone. However, when I open the MyPhonak app, the music on youtube pauses, and then I select the preset “Music” program on MyPhonak. I can hear changes in the hearing aid like it’s all set to go, so I go back to YouTube again. When I play the music, I can tell that something changed in the sound quality of the hearing aid. When I go back to the MyPhonak app, I can see “Bluetooth streaming + mic 1” as the current program, which quickly changes back to “AutoSense OS 4.0”.
How can I listen to music on YouTube with the “Music” program settings for better music quality? I have a feeling that the fitted “Bluetooth streaming + mic 1” program is probably using “noise reduction”, which probably cuts out a lot of music quality.
Thanks
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