Skip to content
HearingTracker
Log in

Phone Calls & Resound Nexia

This topic is closed.

4 replies652 viewsLast reply

Link to this topic
Edited

I have used a hearing aid my whole life so getting new hearing aids is always something I dread.
I just picked up my Resound Nexia last week and I hate it. But this time the issue is more with people that I’m on the phone with, and not my own issue. They all say I sound like I am talking in a can. Or that I’m in a warehouse. Every single noise gets picked up and amplified. I can’t talk to anyone while driving on the freeway, the road noise is too loud. My own mom was like “I’m so sorry, you’ll need to just call me when you get home.” I’m deaf in one ear, so all I hear is what comes through the phone on my hearing aid. I’ve tried muting the microphone to see if that helps, and it doesn’t. Is there a setting that my audiologist missed? Surely I don’t have to live with this new and improved feature.

I use Resound Omnias, but in many respects they are the same as Nexias. I had the same issue as you and in my iPhone I turned off the “Mic input” setting. You can get to that in different ways but the simplest is to click the button on the right side of the phone three times and then scroll down to the bottom of the hearing settings page. I suppose there is something similar in Android, but I use Apple not Android.

Once you have done that, phone calls use the microphone on your iPhone and normality is restored.

I don’t know how Resound think they have made this function work well in Omnia and Nexia, because actually it doesn’t work at all well. But otherwise I do like the Omnia and hope this helps you too.

Edited

Your audiologist can either set your hearing aid(s) to hands free which uses the hearing aid microphone to talk, or disable it which uses the phone microphone to talk and the hearing aid to listen.

This setting appears to be able to be selected for one hearing aid or both.

You might be better off with a different brand of hearing aid if the Nexia isn’t meeting your expectations.

Edit: You might try having your audiologist set one of your programs to be more forward directional to see if that does anything. If you are lucky, it may make the hearing aid microphone more foreword bias.

Related discussions