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Redux Home Dryer
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Your Zephyr is perfectly fine. When you remove them from the Zephyr and put them on, walk around for a while, do some chores, then hop in the car, you aids will be absorbing moisture from from the air. Its normal. Finding moisture in them is to be expected unless you live in the Sahara and do not sweat. Spending $300 for the redux is nonsense. Its a technology scam.
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Your Zephyr is perfectly fine. When you remove them from the Zephyr and put them on, walk around for a while, do some chores, then hop in the car, you aids will be absorbing moisture from from the air. Its normal. Finding moisture in them is to be expected unless you live in the Sahara and do not sweat. Spending $300 for the redux is nonsense. Its a technology scam.It may feel like a scam to you, but that doesn’t make it one for everyone. For me, Redux costs a lot less than replacing a moisture-damaged hearing aid, and I consistently notice better performance after using it. So whether or not you think it’s necessary, it has real value in my case.
It may feel like a scam to you, but that doesn’t make it one for everyone. For me, Redux costs a lot less than replacing a moisture-damaged hearing aid, and I consistently notice better performance after using it. So whether or not you think it’s necessary, it has real value in my case.
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I wanted to ensure any dryer I purchased was compatible with rechargeable devices, and I wanted one that worked quickly too. I’m prepping for the likelihood my next hearing aid would be rechargeable. I believe some hearing aid units have built-in dryers: or so I think. I would want to be able to dry a hearing aid due to the speaker in the ear benefiting, and perhaps the microphones on the part as well.
I used to have a Dry and Store Breeze unit (Breeze is sold by Cochlear exclusively and has no UV light capability: the regular Dry and Store units that work nightly and have UV lamps do offer the option of removing the UV lamp though). It overheated and due to the heat, plastic melted on a hearing aid, and it’s not compatible with rechargeable hearing aids according to Dry and Store. So, I didn’t want to buy this unit due to the unit both malfunctioning and not offering a safe rechargeable option (in case I upgraded my hearing aid to a rechargeable) that wouldn’t heat up too much, never mind potentially overheat.
I originally ordered the Redux Home Dryer, assuming it would be efficient enough for me. But the cycle was often so long, and the chamber locked during it. There may have been a way to remove it mid-cycle, but it seemed less convenient that way. Only when I received the Home unit did I realize the inconvenience of screwing and unscrewing the top, and I was actually concerned it might wear out over time. Even with the fact that the Home unit’s rechargeable desiccants never needed replacement, unlike most desiccant units, it was just too slow for what I wanted. So I asked Redux about options for a shorter time-frame, which is when they gave me a discount on their Redux Pro Link. The discount wasn’t a coupon code anyone could use: they offered it to me directly and even made a custom invoice for my purchase, which I appreciated. The fact that the Pro Link didn’t require screwing a cap made it even more attractive to me.
I also avoided UV light options since Cochlear officially, at one point, stated they couldn’t confirm if a UV lamp would hurt the coating on a Cochlear device: I didn’t want to take chances and I also know that perhaps the coating of any potential future hearing aid and cochlear devices might be affected by UV light. I know there’s many people who haven’t had issues with UV light. I just wanted to be extra careful too since I want to ensure I maintain any water resistance offered by any devices I use which partially relies on keeping the coating intact on these electronics.
I also wanted to find a company that had at least a few mentions online. Redux, despite being very niche, fit this criteria, and I was hoping for a company that had some trustworthiness behind it.
So in my research and changing priorities, it led me to spend more on a drying unit, the Redux Pro Link, than I might otherwise have.
The Pro Link doesn’t use rechargeable desiccants and is more accurate in the app as to how much water is removed, since it uses a technology that allows it to be more precise. I also liked that I didn’t need to screw on the lid like with the Home unit. It takes up to 15 minutes and that’s great for me. What I ended up doing was returning the Home unit and using the Pro Link unit every few days: after a workout, etc.
There are convenient buttons on it: I did ask if a rechargeable would be harmed if I clicked the non-rechargeable button, and they said with their research, it wouldn’t be a problem. I would still just use the rechargeable button on a rechargeable just in case.
I’ve put in my non-rechargeable hearing aid with disposable battery, and the battery has been fine: I haven’t experienced any degradation.
I appreciate the Redux Pro Link has a calibration option in the app: again, something else the Home unit does not have: which allegedly takes into account the conditions without any instrument in it to make a more accurate moisture reading: even without calibration, all of the liquid will be removed though.
The Redux app works better with the Pro Link device in offering settings and much more precise readings. And it keeps a log, although I think the order of the readings is a bit confusing and could benefit from an upgrade in terms of perhaps adding a day and time to it.
But it serves the purpose and I can tell my hearing devices are holding up better, especially after putting them in after exercising.
I also bought the Dry and Store iQDry, which has been meh. It doesn’t have any desiccant technology and simply uses temperature sensing in a seemingly too general way. But it does help dry an instrument. It runs for about 20 minutes, so I feel confident enough to use it nightly whereas I’ll use the Redux Pro Link every few nights.
Cochlear offers a Home charger for their Kanso 2 and 3 devices, and it uses some heat. I use this every night, but if I feel my Cochlear device needs some moisture removal, I also use the Redux Pro Link to dry it (using the Rechargeable button).
The Redux Pro Link is better than the Redux Home unit, IMO, due to the Pro Link’s underlying technology offering safe heat and vacuum suction. This difference of function allows for a fast dry and more accurate moisture reading. If I do a workout, I can dry my hearing aid quite quickly afterwards. And my hand doesn’t get tired from twisting the cap as it did with the Home unit.
I do hope it continues to last!
I would encourage people to reach out to the company for discounts and to ask questions. I did notice the support staffing is limited, so definitely be patient. I’m not surprised by this given the niche products and the high likelihood that there’s fewer customers overall for this type of product.
I hope that sharing my personal experience helps others!
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I have a Redux home dryer that worked briefly but is now failing. When I press Start, it appears to start working with the solid blue LED, then adds a flashing amber LED in addition to the solid blue, then drops the sold blue with the amber flashing continuously. I contacted Redux support and got a response indicating it is not moving through power cycles normally, but they cannot do anything about it because it is out of warranty. If anyone has any suggested fixes, I’d be very grateful. So far I’ve done a lot of power cycling (unplugging) for varying durations and not much else.
Thanks, Dan
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- Hard Reset: Unplug the power cord for 10-15 seconds and reconnect it to the Redux power block.
- Check the Power: Ensure you are using the original Redux-supplied power block and not an alternative or damaged cable . Avoid using the USB-C port on the back (it is for internal testing only) .
- Clean the Pad: If the button pad is unresponsive, lightly dampen a microfiber cloth with screen cleaner, gently wipe the pad, and dry it completely.
I have a redux home dryer no issues so far. Once a while, l clean the lid and the vent surface.
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