I have been using the ReSound LiNX Quattro aids for the past three or four years. Also, I have worn aids for over 30 years and am close to qualifying for implants. Over the years with these I’ve had to send them in for repairs—most frequently because the sound cuts out and is reduced. I’ve asked my audi if there are options on the market that would be more effective for me. She indicated that no other aid brand on the market is likely to offer a better result for my situation. I have not seen this particular brand discussed much on the forum. What are your opinions of the ReSound LiNX Quattro?
I don’t know where you are located but that aid is several years old (released 2018) so the comment “no other brand on the market …” is suspicious to me (I get really skeptical when a fitter claims that one brand is superior to all others and nothing else compares.). Lots of tech advances have appeared since 2018.
That said, I haven’t seen your or know your specific situation. I’ll leave it to others to share their thoughts and let us know how Resound’s current offering, the Vivia, stacks up against what you have.
You probably don’t see much about them in this forum because of their age.
I have not seen this particular brand discussed much on the forum.
They were discussed quite a bit when they were first released back in 2018 or so, ReSound are a favourite of mine and you should consider an update to a more recent model, do you have a Costco nearby, the Jabra are rebranded ReSound, these can be got for a very good price compared to your local clinic.
As far as I am concerned if most of your thresholds are above 100dB you might have problems, you’re not that far. you could use most with max power receivers.
you can use phonak Naidas, or you can use enzo IA Resound, .
but even viva resound, infino sphere phonak, or intent oticon with their 105dB receivers would do.
if you have problems try these new ones, they should be an improvement.
Personally I LOVE Them.Just Bought the New GN Resound Vivia 7 Rechargeable ,they have ,3 Mic;s not counting the Earpiece reciever and they last 30+Hrs on aSingle Charge.I have Beltone (Resound)Linx and there worlds apart from what I thought I heard,now I have my hearing 100% plus they have Tinnitus Settings,Fabulous
I have mine (custom molds) about 5 years now . Love them - great in noise and music / streaming sounds perfect. They do tend to overheat / cutoff now and again. Worst thing to do is wear them whilst exercising or lying down. I’ve had less issues / cutoffs since I avoided doing that.
The problem that’s causing you to have to send an aid in for repairs is most likely a dead receiver in that aid. I find that receivers on my Quattros only last about 9-18 months at the most and then need to be replaced due to the issue you report. If you’re getting the receivers replaced for free as part of a warranty/service contract, that’s fine. If you’re paying to have them serviced, and you have custom molds, that’s fine too. If you use domes (most likely power domes, for your ) instead of molds, but pay to have these serviced, you should know that this is a service you can easily perform yourself and save money. Ask if you want more info.
The Quattros are okay but definitely dated technology. The newer ReSound aids would likely perform better for you. ReSound also makes the Jabra Pro 30s for Costco, and these are clearly better aids for speech comprehension than the Quattros, IMO based on a quick in-store trial I did last week. Mine are on order. They cost less than $2,000 US a pair, but you can only get them new from a nearby Costco store, if you have any around. You also have to be a Costco member, but compared to the cost of the aids, the membership is not a lot of extra money.
Be aware that beginning about year three or four, the Quattro rechargeable batteries will have trouble making it through the day without a recharge. Eventually they won’t even take a recharge at all–just like smartphones, this is just part of the deal with that era’s lithium ion battery technology. The clock is always ticking down.
You may still be able to get Quattro serviced for new batteries, but I expect it will become increasingly difficult as years go by. That’s because ReSound integrates the battery into the aid circuitry; it’s not a discrete button battery anyone can swap out. The entire guts of the aid inside the aid must be replaced to get new rechargeable battery function. ReSound may not be making any more of these now. Once they stop, those batteries on any ones remaining in stock will eventually be too old to hold a charge. Eventually ReSound will say: we no longer service these. So your hand may be forced at some point in the future to get new aids or implants anyway.
Good info thanks. I have molds and it costs $250 to send them in for repair. Because of their age, the repair warranty only goes for 6 months, and before it was one year. Costco does seem popular with forum users. Do they allow you to try out a new set for a period of time before making a commitment, and can you give several a trial?
Yeah I’m a domes wearer, so I may be mistaken about this, but I believe replacing receivers on aids with custom molds may not be -friendly, so sending them in for service may be best. Since they’ve cut the warranty to six months, they’re telling you: these receivers aren’t built to last! If you do a DIY receiver replacement, there’s no warranty. But my audiologist was charging too much for this, so I started doing it myself on my Quattros with domes.
Ocram’s correct, Costco will only let you do a walk-around-the-store trial for 10 or 20 minutes. You can trial one, two, three, or four different models if they have demos for them in stock. If you decide to order one, yes, you then get six months to decide if you want to keep them, exchange them, or return them for a full refund in the US, anyway, which is very generous. However if you return too many, they will cut you off, which isn’t unreasonable to me, as they don’t charge fees for fittings and appointments. How many returns is too many may vary; some have suggested it may be only two pairs returned without a purchase, and you’re done with Costco. Other customers in other stores may have gotten away with more.
San Francisco
Galway, Ireland