This is an overview for my customer experience. I live in N. Texas, Fort Worth area. I never had more than a few days (2-4) to wait before an appointment. I have been able to trial all aids except Rexton (did not have available for home trial) I had the Resound for a week as well as Philips both were returned needing more adjustment. Currently use K7’s. I trialed the K9’s for 20 days before returning them. Retrying the adjusted Philips (was ask at home as others states can’t tell much in a store evaluation. Was told all I needed was mgr/store mgr approval. Don’t know if I was lucky or if you just need to ask. K9 had issues for me at Walmart with the Christmas music overriding voices. Fitter said voices in music would not be correctable with fitting programs. I had a few other issues but felt they could be corrected. I’m not sure what to gain with newer aids, but my aid allowance runs out this year. Would like to stay with Costco because of ease of appointments, free domes and cleaning (done without appointment) and sometimes they give me a pack of free batteries. I guess this could change with staff turnover.
You’re ignoring this member’s posts.
