I have a problem with my Phonak rechargeable hearing aids that occur only when I pair my phone with them. After pairing (connecting) audio and calls, there is an increase in volume. When I exit the Bluetooth settings, the volume seems to normalize. This only happens with my rechargeable aids. I returned my old pair and got a new and improved pair called, Sphere. The problem is still present. I believe Phonak knows about this but plays like nothing is wrong. They want to put you through endless useless troubleshooting procedures, when the problem lies in their design.
You’re ignoring this member’s posts.