Yes, I know about the replacement policy since I used it once after my puppy ate my KS9s. Wasn’t so lucky when I did something stupid with the replacements some years later. They only replace aids once under that policy. Mine were out of the time limit by then anyway. I really loved the KS9s, but the poor things were star-crossed.
Costco workers are not paid on commission but are salaried employees. Hearing aid fitters and audiologists at other providers are paid when they make a sale.
The audiologist I see at Costco once told me she started out in a private practice and it made her feel like a used car salesman. She’s much happier with salaried work at Costco. I only went to a private audi once, and I can see the car salesman comparison. I was certainly treated to high sales pressure there. (I was going to have dementia before my next birthday if I didn’t buy those $7,000 aids!) Little did that audi know I’m the kind of person who instinctively doesn’t want any part of them or the product once that kind of pressure is applied.
You’re ignoring this member’s posts.