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Vivia 9s streaming has stopped

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Hi there, anybody else had recent issues with Vivias and Android streaming? Things have been sweet and no problems until today when my Vivia 9s seemed to unexpectedly stop streaming with my phone. I rely on this a lot so it's quite awkward.

Bluetooth can be on but no sound comes through. The app recognises that it is streaming - but no sound.

I have repeatedly unpaired and re-paired. The App has maybe changed and has new glitches?

Previously my showed up as one Bluetooth device, now there is a second - below as you can see in the screenshot - which won't connect (as you can see it says it needs an app (another app?))

If I unpair either of these here in my connectivity settings, to re-pair the app then restarts as if newly downloaded, favourites lost etc.

This leaves me in an impossible situation re the advice on this page of the app

If I unpair in Android the App reboots, re-pairing begins, Bluetooth sets up, and then I get this page again!

(This page has always been here but streaming worked previously)

I'd really appreciate some quick guidance on this since it's very limiting whilst streaming is not working and I need to know if it's a glitch that will be ironed-out or something needs changing my end.

Same phone, no changes there.

Very frustrating. It had been going so well!

This generation experiences persistent connectivity issues. I purchased the Costco version, returned it for repair twice, and even received a replacement unit, yet the problem remained unresolved. Ultimately, I returned the product, which may explain the recent release of a new model accompanied by a software update. It is advisable to verify whether you are still within the eligible return period.

I set up the ReSound app and simply do not do what the DAS step says to do. Once the connect to the app, I start streaming from music on my phone. I also pair the TV Streamer (2 or +) and Mulit-mic (old an +) and , once the pairing succeeds, stream from TV or Multi-mic (now using od Multi-mic because the + has failed).

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