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Condensate/sweat issues - Signia pure&charge ix 7

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Hello all

I started to experience some weird issues with my Signia Pure charge&GO 7ix T since the weather is warmer (and even during the winter at home).
They frequently stop working and the tehnician says its because of condensation/sweating.
Arent these devices weather-proof? I mean, it seems that these devices are for interior only? (kidding)
Is it normal? Any way I can avoid this issue?

Thanks

Get an airtight clean jam, Put in Dessicant and keep your hearing aids overnight. Dessicant will keep the ’s dry. Or buy a HA’s air dryer from Ali Express.10-15 USD.
Used a soft tissue to wipe the sweat off the HA’s is a way to keep it dry.

No it’s not normal at all, they shouldn’t “just turn off” I’ve owned a lot of (and still do) and I’ve never had this, those are IP68 so are pretty much waterproof, I’d go for the overnight dry store as mentioned.

they wont turn off but they just stop working or the sound become really bad.
I do have their charger with dry function

image

wtf…

I have had 7ix T for about 4 months and haven’t had any issues. I wear them while I work out which can get quite sweaty. I have had Signia 7ax T for 3 years before that, even wearing them for some full marathons, no issues there either.

In reply to @Liviu

Have you checked the basics, like receiver connection,, otherwise ask for them to be sent back to the manufacturer to check why, hopefully you have a spare set or your audiologist might have some to help you along.

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