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What is that banging LOUD music that starts streaming to my aids out of the blue?

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Regardless of why - this is far too annoying to not rule out the basics.

Ask your audiologist for a loaner pair of hearing aids of the same kind and test them for a few days. Does the problem continue? If not, you can either ask the audiologist to reinstall your software profile from back up and see if that fixes it, or send them back as defective.

There is a reason that after a few attempts at troubleshooting your cable company will suggest a new modem. We don’t know if it’s the modem, but it’s cheaper, in both frustration and work-hours, to rule it out with a hardware swap.

edit:

there is also a premise in tech where you always, always, always rule out Layer 1. Layer 1 is hardware. Is it plugged in. Does it have power. If your hardware is bad there is no amount of time spent fiddling in settings that will save you.

In reply to @WhiteHat

@WhiteHat said:

nobody should be able to force pair your aids to a new source.

To that point, the “alarm” scenario screams LOUDLY. I need a desert island. A week of uninterrupted time. My cell phone. BOTH pairs of 312 aids. No distractions. But, within cell range to make sure my Android works.

And then, I need that infuriating “dah-dah-dah-DAH!” to play until I find its source. It shouldn’t be rocket science, and yet, it’s now been days since it happened. And it’s only happened on the original Precious Pink pair. It didn’t start till I’d had the aids maybe 9-10 months? But then it happens maybe 2-3 times a month. Have not paid attention to the time of day. But I need to keep a log of these events - especially if it seems like some kind of alarm.

In reply to @kiki

@kiki said:

Ask your audiologist for a loaner pair of hearing aids of the same kind and test them for a few days

I’m in luck cuz I bought the identical pair of 312s a few months back. So far, the tone only emits from my original pair, purchased in March 2024. I’m kinda ruling out the hardware angle for now. Seems like it’s either my Android phone (alarm, notification) or some quirk on my aids. It can’t be random pair + connect to some external device without any permission I’m thinking cuz the tone is always that same BANGIN’ loud tune. :face_with_spiral_eyes:

In reply to @IGZO

@IGZO said:

Most importantly - the idea of “Clueless as a pipe-smoking nun here.” has me very confused.

Well, originally, the phrase was “Clueless as a pipe-smoking nun in ARMY boots.” which I did not invent, but read in a magazine about Local Area Networks (LANs) way back in the day. Got me thinking along the lines of you: what kinda nun smokes a pipe? I just assumed it was a bubble pipe to blow rainbow-sheened soap bubbles. But the army boots threw me for a loop. Somehow, I could just picture it, cuz back then, Local Area Networks were new, and perhaps even the Almighty couldn’t figure them out. :innocent:

In reply to @1Bluejay

It must be a hearing aid notification then. Anything external would sound on any set of aids. You could spend some quality time with your audiologist and their fitting software and have them play you every single notification until you recognise it.

Bluebird, sorry i didn’t see this sooner.

Do you have a Roger Select? If so, deactivate the Bluetooth on the select (long press on the Bluetooth button on the back of the select).

Hey Neville, thanks for the advice. I have a Roger On iN V2 (well, actually TWO of them, both cross-licensed with my Phonak 312 Lumity Life aids). So there is only the “connect” button on the back of the Roger mic. I don’t seem to have any issues with either pair of 312 Lumity Lifes connecting and streaming from either Roger mic. That’s the GOOD news.

I pinged my previous audi, who thought maybe the loud noise could be a sign that a service call needs to be done on the aids; I pinged my current audi but have not heard back from her yet.

The biggest clue so far is that the newer, second pair of 312s, purchased in March, have NOT streamed the obnoxious loud tones … yet.

And I’m almost hoping that I’ll have another episode of the loud tone with my older 312s some fine day, cuz then I’ll whip open my Android phone and see if something - anything! - is “active” (alarm, alert, notification). I don’t have myPhonak or myRoger app on my phone, so the tone can’t be generated by that.

Honestly, I think it’s the mother ship from Planet Mars. They’re calling me home. I’ve been on Earth far too long and now I need to get back to Mars to impart some insights on Earthlings. If only I had some … :alien::alien:

In reply to @d_Wooluf

I have a request in to get in and see her. She may run for the HILLS knowing that, but I did hear back from my previous audi who thought it could be an alert that a service is needed on the aids.

Coin toss anyone?

Edited

In reply to @1Bluejay

The roger on is no problem, it’s just the roger select Bluetooth that is incompatible with the built-in blue tooth of the select and if it’s on, the automatic program chime plays over and over. Da-da-da-DA. Immediately made me think of the auto program chime. It can also play on repeat with a sticky button, or a pretty weird repetitive Bluetooth signal connect and disconnect. Or just a malfunction.

Edited

Hmmmmm… something came to mind here. I had installed myPhonak app for the very aids that are streaming that noise now. Then I decided to remove myPhonak app AND the LE_R-Precious Pink and LE_L-Precious Pink from the list in on my Android phone.

Do you think that somehow there’s an alert about that going on? I don’t have this problem at all with the identical pair of 312 aids in a different color. My BT list now has JUST the Precious Pink, Caribbean Pirate, Silver rechargeable and Champagne rechargeable showing up as paired. I don’t think I needed the LE_R- or LE_L- on my phone anymore cuz myPhonak was removed, so no need for the low-power BT, right?

The minute I put on any pair of these aids, they are immediately connected and ready to stream audio from the phone. I swap out my aids a LOT cuz I wear only the rechargeables at the gym, and the 312s at all other times. So far this odd NOISE is only happening when I wear the 312 Precious Pink aids. My previous audi said that Oticon aids emit a noise like that when there is a hardware failure that requires immediate return to factory. But these are Phonaks, and the Precious Pinks work A-OK as far as I can tell.

If anyone from here to Planet Mars can shed light on this mystery, just holler!

No, you’re right you don’t need those.

Easiest thing to check if it’s the is just to use it disconnected for a while and see if it still happens.

But if it’s still under warranty, just send it for repair, you have so many backups!

@Neville said:

Easiest thing to check if it’s the BT is just to use it disconnected for a while and see if it still happens.

That is exactly what my current audi recommended, too. Only prob is that the sounds would come every several WEEKS - seemingly not on any regular schedule - just bursting in out of the wild blue yonder.

So if I disconnect those aids from the cell phone’s , I wouldn’t want to answer any calls as they wouldn’t be streaming. For some reason, this Android Samsung Flip-4 with OS 15 will not let me just quickly enable BT after the call starts coming in. It can only be answered with no BT enabled and no aids connected. Very annoying! I sometimes literally hang up on the person, go through the yada yada of turning BT back ON, then re-connecting with the aids I’m wearing.

So turning BT off would be very sub-optimal for my day-to-day life with lots of calls always coming in. Maybe like kicking the tire, I could “forget” the Precious Pinks, then re-pair + reconnect them in BT again?

Low tech.

@1Bluejay said:

So turning BT off would be very sub-optimal for my day-to-day life with lots of calls always coming in

You could go in to the Bluetooth connection, and uncheck Audio, leaving calls switched on. I do this often, to stop notifications interrupting things.

OK! Thanks for that tip! I do indeed have “Calls” and “Audio” as the only two options I can turn on/off in my Android setting. Right now they are both “ON”. I do like the notifications when anyone’s at our front gate or I get a new text message.

I’ve been wearing the “backup” pair of 312s all week (Caribbean Pirate), and so far, nothing untoward going on. If these aids also stream that LOUD noise, then I’ll know it’s the phone, not the aids. (I think?)

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