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Cost of replacing receiving wires on my backup Rextons

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Last year when I went to my hearing care place to look at purchasing new hearing aids to replace my older Rextons from Costco, the specialist replaced the wire on the one that had bit the dust. I was so appreciative!! As I would use these as back-ups and as it ended up, needed these still for certain circumstances throughout the last year.

Recently, both wires became lose and lost connection on these babies so during my appointment last week, asked if he could replace these as he did last year as I feel the need to have a back up while I continue to get used to the new aids (whole other story) continues, is important. He said it would cost 225.00 per aid.
Is this a going price to do this?

Thanks for any input!

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In reply to @raylock1

I did not because years ago, when I had my first pair through Costco, same thing happened with one and they don’t replace. Because they were older than 3 years so of course, it was their way to make me think, being a newbie really, that I needed new ones so thats what I did. It is also now over an hour+ away from me which is why I went to a more local place.

In reply to @OcramSagev

I don’t remember which model. :expressionless: but their almost 8 yrs old…. But I love them!
I thought that was high and the way he said it, didn’t sit well with me either. My first thought is he’s upset because I really am not happy with what was sold to me and have been back for adjusments a few times and still struggling with the new ones. (Starkey Genesis 24’s…I know I know…I should be over the top about these but they aren’t for me…). He knows I would like to trade these in or sell outright and get different ones.
Thanks so much for your reply. I will look into that!

Edited

Which is really unhelpful if a client walks in with an aid that’s 61 months old that has a broke receiver wire. It’s like saying you can’t get new tyres put on a 6 year old car.

Fair enough if the thing is in pieces, but receivers are essentially a consumable and shouldn’t be subject to the same rules.

Which is only slightly better.

Not offering a repair service to older devices is a commercial decision on their part, designed to drive new sales.

Have you figured out how to replace the receivers yourself? New receivers are not expensive from eBay and probably Amazon.

I would bet we have members who are familiar with those aids that can help you switch out the receivers. Watching on a YouTube video is another way to learn how. Typically very easy.

That is my next step. I did recall they are the Rexton Kirkland Signature 8 models and will definitely get on YT and find an instructional video! Thanks for your reply!

In reply to @BarryH

I’m glad to see they raised the time frame. My pairs from them before was only 3 years before they wouldn’t repair. It has been a few years since using Costco after my move. I will probably make a trip down there as being in the ‘shoulda done that’ frame of mind after the trouble with these present ones…lesson learned. Thanks for your reply.

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