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Replacement for wax filter on BTE hearing aids

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Hi! I have Phonak Naida L90-UPs and I’ve noticed a weird rattle in one of my hearing aids recently when they try to play loud or bassy sounds. I’ve looked at them properly and they look fine. The earmould is clean, I’ve replaced the tube and it fits fine, batteries replaced and cleaned, the only thing that doesn’t look right is the white thing in the top of the hook.

From what I understand, this is the . I’ve looked online for any resources as to how to replace it, but CeruShield and CeruDisk seem to be for models. If I wanted to replace the white thing on my hearing aids (it looks old and almost like it’s frayed in the hearing aid with the issue), is there a place I can get new filters that work with my hearing aids, or would I need new hooks? And if I needed new hooks, which are they, there’s so many to choose from :sob:

Thanks!

James

That white thing is not a , but a sound damper, for moderating high frequencies. You can unscrew the ear hook and remove it, but it shouldn’t be causing any rattling. I suppose if it got hardened it might rattle? They usually just get clogged with moisture, leading to a blocking of sound.

Thanks! :slight_smile:

Is it needed for them to work? I’m quite active and they tend to get clogged at least once a month, I end up taking them out, squishing them in tissue paper and putting them back

Taking it out will alter the sound a bit (make things a bit louder and sharper), and if it is getting clogged, then not having it might allow moisture into the electronics, which would not be good. Can you go to your audiologist for a replacement ear hook? They might also have some advice on how to deal with the moisture problem - maybe moisture-resistant tubes could help.

You can buy new transparent HE11 ear hooks from

Phonak Coloured Ear Hooks - HAB Hearing10

Phonak Coloured Ear Hooks – £7.50 – Free shipping is standard. Want to jazz up your Phonak hearing aids? Tired of transparent ear hooks? Phonak have made available a range of coloured ear hooks to add a bit of sparkle to your hearing aids....

They always post and you get it next day. They do free p&p.

HE11 is what is needed for your Aids.

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