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May I ask your help and assistence? I would like to pair my new Allure hearing aids as audio device at my new HP laptop. My laptop recognises the devices but not as audio devices.
I need this because of my daily work.
Can anybody help me with this?
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Does your laptop support ? Allure is designed to be LE Audio ready, but we have not tested it. LE Audio would be the way to connect to PCs i.e. as opposed to Apple devices.
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Get the FlooGoo dongle for your laptop, long discussion here.
We’ve been waiting for such a beast for a while. Amazon link: https://www.amazon.com/gp/product/B0CN71FL92/ Manufacturer’s product page: https://www.flairmesh.com/Dongle/FMA120.html I emailed them asking for information and they replied. I’ll copy it verbatim. I don’t think there’s anything there that they want to keep private. My take is that Auracast is working assuming you have a phone that supports it (which is probably Samsung) but point-to-point LE Audio is a work in progress for hear…
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Thank you! I do have this dongle and I am going to try….
The Dutch representative of Widex in the Netherlands declared this afternoon that -connection with laptop is not possible….I am not really sure if this is correct.
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My laptop supports .
I tried with the Floogoo dongle. Same problem here: Floocast sees the but is not able to connect with the HA.
Are the Widex Allure hearing aids not able to connect with ?
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I would recomend contacting @Ranson .
The issue has been reported before. Widex has a Bluetooth Customer Support that should be able to help if your computer has .
NL Phone:** 085 890 2010
NL Email:** customerservice.nl@widexsound.co
I was able to get the Widex Allure hearing aids paired to the FlooGoo FMA120, but no sound comes out. Not sure what I am doing wrong.
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Per other users’ experiences, a dongle would be the way to go for connecting a laptop to a hearing aid for . However, it seems that there are some internal settings/variables with certain dongles that might need to be addressed. I would loop in customer support for the dongle to make sure you are using it correctly.
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Here’s a reply from Widex UK Tech Support (late August), copied from an email a customer shared with us.
It suggests that compatibility may be possible after a future firmware update.
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*Currently, the Allure platform is only compatible with the RC-Dex (Remote Control) and the TV-Play 2, the TV-Play 2 can however be used with your laptop, if you were to choose this option then it would just require you to also purchase a 3.5mm jack to 3.5mm jack cable.
Also, Allure hearing aids are / ready which will be activated with a future firmware update, this could then provide more compatible streaming solutions*
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And I thought the Allure had LEA enabled. Well, that’s the answer the OP was looking for.
One bad thing about the Allure is that many of the Moments accessories are not compatible. Widex Sound Connect, which is the USB device that allows Widex Moments to connect to PCs , is not compatible with the Allures. Truly sucks
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Widex Allure 440 will not pair to a pc I tried the FMA120 and it didn’t work and I reached out to Widex and they told me there is no known dongle that will work. When looking into it more the code is encrypted.
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I used the comdex to stream my Widex Moment customs to the laptop for teams calls/training videos etc whilst working at a call centre.
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OP has the Allures , not the Moments.
The Moment’s COM-DEX accessories are not
compatible with the Allure.
The Allure accessories are (1) TV Play 2 (2) Remote Control
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I thought it was worth mentioning as the Widex customs don’t have bluetooth & didn’t expect it to stream to the laptop with the Moments but it did. My comdex has streamed to other relatives hearing aids that have been different Widex models. It’s a shame the other devices aren’t compatible with the allure.
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Widex and they told me there is no known dongle that will work.
Can you use the TV Play2?
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Thank you for your suggestion. I don’t have a TV-play2, but in the documentation it seems that the TV-play2 could be used as an intermediate device.
The NL-reprensentative did not notice this to me, by the way.
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I imagine the reason the TV Play 2 wasn’t offered as a solution is that most laptop computers do not have optical audio or RCA output jacks.
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As long as they have a USB-C port you could use an external sound card like this: Cubilux 7.1 USB Surround Sound Card- 48KHz-384KHz Sample Rate for Headphones, Full Aluminum Alloy USB A External Sound Card for Laptop PC-Supports Line-in & Stereo Mic in : Amazon.co.uk: Computers & Accessories10
This would give you 3.5mil connectors.
(There might be lesser sound cards for a better price - this one is for surround sound mainly.)
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