I just bought the jabra enhanced 20 and found out that they do not connect to android phones to make or recieve calls or to web casts. After much research on my part I find that they only work with certain phones that are on a compatibility list. These phones are in the $500-1000 range. My Samsung A15 phone is not listed. No sales person at Costco new this. Very frustrating. They are no better in background noise than my 6yr old aids. They are clearer in quiet background. I will be returning them due to the lack of communication prior to the sale.
Just understand that you will not get with the Sennheiser Sonite R.
Also, Costco sells the Jabra Pro 30 now. So it’s entirely possible that either the hearing aid wasn’t set up with a separate hearing-in-noise program, this person didn’t receive proper instructions, or is using open domes.
Only a handful of Galaxy models (high-end ones) support hands-free and other features with the Philips or Jabra devices. The OP has the A15, and the only hearing aids that work well with it are the Phonak, Sennheiser, and Signia BCT models.
I just bought the jabra enhanced 20 and found out that they do not connect to android phones to make or recieve calls or to web casts
Hi KLmp!
Welcome to this forum of helpful & knowledgeable people! I feel your frustration.
Sometimes the problem is the age or model of the phone or its Android version. My high dollar Signia won’t receive or broadcast to my Lenovo Motorola Android phone, nor to my wife’s Android phone.
I found out that the trouble is the phone’s software, not the devices. They both have the latest and greatest bluetooth versions- but to no avail because of the phone’s software.
Motorola (Lenovo) technical support told me that they can “easily” make my phone work with a “simple software update”, but said that they won’t do it, preferring people buy new phones. They sent me a 5% off coupon for a new phone instead. (Good-bye Lenovo and Motorola.)
Android phone makers are kind of hit or miss with hearing aid compatibility- as are some hearing aid manufacturers.
The hearing aid manufacturers seem to gravitate toward Apple’s standards.
(Mine do work perfectly with iPhone iPad and my Mac computer.)
Hate to say it, but maybe a different phone is needed. It probably won’t have to be expensive.
Or, perhaps there is an adapter, like a clip on device, to let your hearing aids connect to your phone. (Others here will know for certain & help out.)
I Wish You Happy & Inexpensive Success With This!
Paul
San Francisco