So, if you’ve happened upon my previous posts, you know that I chose Phonak due to their Sphere noise suppression, since upgraded to V2.0 and perhaps further by now; your audiologist can make that free upgrade in Target 11.1 (memory on that spec may be slightly off currently).
BUT - I digress…
The titanium molds have been touted as the best thing since sliced bread.
And similar to bread, even if carefully kept, it will go TangoUniform after 3 months, which is the warranty period for my $312 investment.
Which is too bad, because:
My first left ear mold was literally painful. Months later, we gave up and did a new impression. That one doesn’t hurt, but it wants to work its way out. I lay that to the chicken-heart shape, rather than the relatively rectangular character of the soft Beltone molds I have left over from my last Beltone attempts before abandoning that avenue. As a Phonak receiver is the same size as my 3H Beltones, I just swapped bare receivers into those while we attempt to resolve the difficulties with the Phonak Titaniums.
Specifically, my audiologist tells me that, despite my being able to hear through it, my left mold won’t communicate with Target, rendering it unable to resolve my current speech hearing issues there.
and
My right mold’s wire sits far out on my ear, rather than nestling next to my head (as the receivers in the Beltone Soft molds’ wires do).
So, he sends both off to Phonak for resolution. Except the warranty is now long gone; I have no idea of whether the issues can be resolved locally (e.g., 1: heat the wire similarly to how an optician will do to temples on glasses to allow them more easily to be bent into some specific shape to resolve the shape, so as to make it lay flatter and, 2: somehow treat the connector - presumed to be the copperhead in the woodpile as to why Target can’t see it, but I still hear through it- which option wasn’t presented to me by my provider’s office - or if they can be re$olved by $ending them off to Phonak - or merely abandoned.
So, back to the complaint. I don’t know how much soft molds cost at Phonak. But as the receivers (well, specifically, I don’t know, but presume so) merely slide in (or out, as the case may be), the presumed 1-year warranty on the themselves should apply to the receivers, and any fitment issues could be addressed separately from the receivers.
My provider confessed that he’d been disappointed in his experience with the Titanium molds, after an initial “Hallelujah!” when they first were presented.
Elsewhere here, there is a review of Phonak Titanium molds; as they used to say in the initial EPA days, “Your Mileage May Vary”…
OY!
You’re ignoring this member’s posts.




