Does Costco Fit Severe / Profound Loss Aids?

Update: I didn’t want to leave you all hanging.

I have been wearing my new Jabra Enhance Max for seven days now and they are great!

I have been wearing hearing aids for the past 58 years and the Jabra aids are the first set I am able to hear the TV in stereo from 11 feet (3.35 meters) away! Riding in a truck and being able to have a conversation with a passenger without asking for a repeat is nice.

I wear the aids with acrylic skeleton molds. The ear hooks on the aids are titanium according to the Costco HIS. I had the HIS turn on remote fitting as suggested here, and she did. I have a virtual appointment in another week. With the aids I received the standard items as shipped from the factory which are the charger, one pack of microphone filters, cleaning brush, cleaning cloth and a small pouch to place aids in while getting a hair cut I suppose.

Continuing on… I replaced my Moto cell phone with a Samsung S25 Plus which has LE Audio and works great with my aids. Then, I purchased a BA210 v2 Auracast Bluetooth Transmitter and hooked it up to my TV using the fiber optic cable which works extremely well. I’ll probably purchase one for my church to hook into the soundboard.

So far, I only have one minor change for my Costco HIS, which is to change the volume level of the program change beeps. The all around beep is fine but the hear in noise, music and the outdoor beeps are too loud. A church member near me can hear my program change beeps. I’ll have the beeps volume turned down to the level of the all around beep.

Thanks to all of you for your comments and suggestions!

Thanks for the update, great your liking your ReSound (Jabra) models, with the money you saved by going to Costco it’s certainly easier to offset the cost of updating your phone, nice.

These Jabra’s are the first aids I’ve have ever had which has an app to adjust with. I need assistance on phone calls through the Jabra’s. I do have LE Audio turned on and I have my S25 Plus Dolby Atmos off. I can hear my calls in both ears fairly well with the exception of the tonal or frequency of the received audio. Every caller sounds as if they have a head cold with their speech sounding horse or more bass compared to the phone’s speakers.

The caller says my voice sounds bass as well and we both sound much better when I change to the speaker phone. I tried adjusting this in the Jabra app which doesn’t seem to have any effect on the bass sound of the caller or my voice either. I will have a virtual meeting with my Costco HIS next week and I would like to know which adjustment change she needs to make? I hope I explained this well enough for you folks to know what I’m asking. Thanks!

My new Jabra E P Pro Max hearing aids finally arrived with the custom ear molds Costco.Fitting, REM and programming is this coming Sunday. Thank you for posting your comments. Very helpful. Will give these a good trial. If they help a lot, great. If not, I have the alternate option to return for a refund and go for the Jabra BiCROS.

I’m having a bit of a learning curve with the software as well. This is my first aids which has a program to adjust settings with. I think my Jabra Enhance Max has something called clear focus instead of intelligent focus. I don’t know if this is a different name for the same function or not.

@Turtley said:

Jabra Enhance Max has something called clear focus instead of intelligent focus. I don’t know if this is a different name for the same function or not.

this is a summary made by Ai
.
Clear Focus

Clear Focus is a fixed directional microphone setting (a beamformer) that acts as a physical spotlight. [1, 2, 3]

• How it works: It activates directionality across multiple channels to lock onto sounds directly in front of you, shutting out sounds from the sides and behind.
• Best use: Highly noisy situations where you need an extra boost to isolate a single talker in front of you. [1, 2]

.
Intelligent Focus

Intelligent Focus is an advanced, AI-driven sound optimization mode. [1, 2]

• How it works: It combines the physical beamforming of Clear Focus with an Intelligent Noise Tracker that uses a Deep Neural Network to calculate the best dampening for background noise. It recalculates every 1-2 milliseconds. [1, 2]
• Best use: Dynamic environments where background noise is constantly shifting, ensuring speech pops out while the noise is cleaned up without degrading the conversation.

IOW, Clear Focus is beam-forming. Intelligent Focus adds AI. The only HAs with IF are the rechargeable Jabra 30s and the Resound Vivia 9 rechargeables.