Skip to content
HearingTracker
Log in

Phonak P90 RT won't turn on when not in the charger

2 replies73 viewsLast reply

Link to this topic
Reply
Edited

I’ve got a pair of Phonak P90 RT hearing aids as a spare set, and got them out for the first time in about a year to use while my main aids were being serviced. They’d been stored in their charging case (which doesn’t have a battery), and worked fine last time I’d used them.

The right turns on and works fine, but the left doesn’t. When I put it in the charging case with power connected, a green light comes on, followed by solid red. When I take it out of the case, there’s nothing - no response to buttons etc.

I can connect to both hearing aids (when the left one is in the charger) using Phonak Target and my Noahlink, and they both look fine in the app, and both report full batteries. I’ve used Target to do a factory reset of both, but it didn’t make any difference. If I remove the left one from the charger while it’s connected to Target it disconnects immediately,

Any suggestions? Unfortunately it’s an out of warranty pair that I got second hand, so if I can’t get it working myself I’m unlikely to find anyone to service / fix it.

Does sound like the left battery is dead, it’s a experienced only replacement or costly though a clinic, a couple of people have mentioned repair services through online stores, have to see if we can find the posts naming them,Lloyds was maybe one?
I never buy rechargeable for these reasons, Oticon had a great design, it was user replaceable button battery.

Thanks for the reply. I don’t think I want to shell out for a repair (in the UK the out of warranty repair prices are quite high) for what’s basically a spare set that I’ve only used once in a couple of years. I guess I’m going to be one-eared for the next week or two until my main set come back from servicing!

Related discussions