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The follow up call from the audiologist

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  1. What do I you think I need to askfor to help my hearing? I'm torn between being delighted that in person I can hear better and being aware of how tiring it all is. I'm 2 weeks on my first and no problems with the comfort, sound levels or distorted voices in my perception.
  2. My mum called me today and I couldn't understand her. We ended the WA call and I called her. Still terrible to try to understand after she began into the gossip. I disconnected the HAs from and tried listening to her on the phone - still missing vital words and had to get her to repeat twice. When she slowed down her voice tone dropped and I could understand. She's 87 and it's distressing for both of us. IPhone 14
  3. The iPhone 14 sounds dreadful streaming and listening on speakers to music.
  4. I connected the HAs to a cheap android phone samsung A16 and streaming YouTube was clear no background haze, and I could hear female voices without the harshness. The music setting has NR off and graphics equaliser is reset.
  5. The samsung does have LDAC but the Ambio smart connection is so that's not relevant is it?
  6. I noticed that in a quiet restaurant, I can follow three others, now 2 of us uses HAs. I think my comprehension was 95% that afternoon.
  7. Surely the phone can't make such a difference? The iPhone never dropped out and I have been blaming my hearing for the poor comprehension.
  8. I am used to guessing what is said to me on the phone, never before admitting that I have a problem.
5 people in this conversation4 min readJump to latest

The phone can absolutely make a difference. I don't want to start an iPhone-Android war, but of all the posts on the interwebs complaining about the connection between phone and hearing aids a high proportion is from iphone users (my impression only, I haven't done a count!). Whether it's the quality of the Bluetooth radio on some iPhone models or the mfi Bluetooth protocol, I'm not sure. and mfi would be roughly on par I think.

Your hearing aids are new so there's a decent chance they support the Bluetooth protocol (tell us the model of aids and someone will confirm). That would give you the best streaming experience. I'll hang my hat on that. At this point, it's only on some Android phones. Samsung Galaxy S23 and later models, Pixel 8 and later models. Recent Samsung A series phones as well, maybe. Anything else you'd have to research each model.

Edited

Thanks for that. isn't on either samsung a16 or ambio smart, so I will test them both for calling and accept that music is better streaming on android.

The model is NHS ambio smart.

Saying this to strangers is so much easier than to family, but talking about my hearing loss is necessary, if I am going to improve. We really rely on other people with this invisible disability don't we? I have not been particularly sympathetic before, to my mum's war with her hearing aids.

I have only confided in my mum who uses hearing aids with many years experience.

I have not found a WA article specifically addressing call quality using mfi hearing aids, accessibility on iPhone refers back to the iPhone settings

Quiet background at this stage

Involve my sisters in the testing.

Disable bt for picking up calls.

Set up both phones with compatibility settings and WhatsApp.

Compare with face call on WhatsApp

Give an alert 'can you say that sentence more slowly about...'

I can tell the audiologist,:

I hear better in noise when voice is pitched low and slow

I hear better with the phone held on right side.

Whether WA is worse than sim card call.

And I will ask Audiologist if I can be tested while on the phone with mum, as he may be able to adjust the settings in a BeMore WhatsApp program perhaps.

In reply to @patricia1066

@patricia1066 said:

I couldn't understand her. We ended the WA call and I called her. Still terrible to try to understand after she began into the gossip. I disconnected the HAs from BT and tried listening to her on the phone - still missing vital words and had to get her to repeat twice.

Do your aids have ? If they do for me I found putting a very small magnet onto the landline hand piece worked very well. Helping to make speech clearer and a bit louder.

Yes I was looking at the manufacturer Resound, they sell these magnets for landline and for smart phones.

I have tried and it sounds very low volume on the aids I have received, but that was a telecoil headphone that may have been faulty.

I spoke to the Specsavers audiologist about streaming to WhatsApp, she said that the Ambio Smart has poor components for streaming, many complaints.

She suggested not streaming to the aids and staying on speaker in a quiet place. I tried that and it was far better.

I put your issues into an (Gemini free version) and it had many sensible explanations and suggestions, including settings that you can change yourself). I suggest you try this.

In reply to @patricia1066

Tried tcoil for the first time. I found adjusting the volume on the tcoil and the hearing aids was a jockeying experience. Too high or low on the tcoil made hissing or hearing aid volume too low. Finally found a balance. After I get my 9050s on Friday I will try plugging a Voyager into it for my own instead of the tcoil lanyard.

It's a different technology, induction, and it is quite fiddly requiring enough signal to avoid interference, and sit around the . By contrast at home is controlled by apps, although I haven't any experience with it.

I got the for my Costco KS10.0 and turned on the tcoil function. When I did tcoil popped up on the app. I assume the same thing will happen with the 9050s for . Looking forward to a new sound world with auracast. I was hating movie theaters because the hearing aids do not do the screen speaker sound well.

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