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Starkey Hearing Aids Reputation and Technology

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I'm probably going to need new soon so I'm thinking about brand. Currently I've had two different hearing aids both of which were from Phonak.

And as it turns out that here in this city I only recently moved to - my choices are limited to two audiology firms. One sells most top rated Hearing Aids and the only other audiology group that limits itself to Starkey brand. And I had a bad experience with Associated Audiology that is the only game in town other than Starkey. It was Associated Audiology that I purchased my Phonak aids (Audio Lumity 90s) from. And that didn't go well, because the next day after I got the Lumity 90s - Associated sent notice to me that they decided they "couldn't work with me" and DEMANDED IMMEDIATE RETURN of my just purchased HAs. When I asked why they said they didn't like my ATTITUDE about wanting remote adjustments on the Lumitys. They had the capability for remote adjustments but took issue with my request for remote adjustments. They didn't care about the inconvenience to me drive of an hour round trip or the time spent, distance, travel expense and my car being not altogether reliable.

 

I did return them but only after I got valuable assistance from the top executive of a state program "Advocacy for the Deaf and Hearing Impaired" who agreed with me it sounded at the very least like poor customer service. But he also discovered the audiologist assigned to me was not yet a LICENSED audiologist and so he was shocked that the entire firm voted unanimously to stand in solidarity with the not yet licensed young woman .So much for AA alleged commitment to their clients.

The Advocacy for Deaf and Hearing Impaired is a great organization.

 

Anyway after my experience with Associated Audiologists) the only game in town is Starkey and so I want to learn as much as I can about what to expect from Starkey. It would make it a lot easier to get adjustments without having to travel further afield.

There a few on here that love starkey. I personnelly don't have them. I'm still have lumity. But I'm hopefully getting starkys new Omega +. Unfortunately I'll probably have to wait until may of next year. When the is able to distribute them. Seems to be a love or hate on here. But on paper they look awesome. Hopefully the audiolgist you get is great with them. Good luck and enjoy your new aids . Whatever brand you're able to get.

Thank you for your impressions and insight. For those of us dependent on hearing aids there's a lot riding on our ability to know and choose best aids possible. Along with those aids our success with them can be better or worse depending on the audiologist we get them from.

I wear Starkey Edge .

The aids are fine.

My biggest problem was having them programmed.

Like all aids.

The Audi I have now seems to be capable.

She has them within the best I've ever had.

My aids are 1-1/2 years old.

I have the SoundGear AMP . Costco’s rebranded Starkey Edge . If you have a Costco nearby you can get the SoundGear AMP2 same as the Starkey Omega AI.

I Am very happy with AMP and with the fitting and follow up appointments and service I received at Costco. And the prices at Costco are 50% or less than what you’ll pay at your local hearing aid center.

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