Hello, lately i've had a big issue with my nucleus.
I've been implanted for ~18 years
issue started ~6 months ago
During normal use, I experience intermittent loss of connection with the implant. Even the slightest movement of the coil causes the sound to cut out and the indicator light to flash orange(being not connected to implant).
The problem also occurs when switching programs.
I can describe the moment of losing connection as -idk "fading out, or little microphone scrub".
it only happens when i start using my cochlear for the day(in the morning, after sleep or after washing my hair, or when laying on the side),
when i battle for about 10 mins, the connection can stable for many hours. Slight disturbance and i need to play with the coil to bring back the connection.
i need it fixed, it's just tiring when someone needs to talk to you at exact moment
It's not the cable problem - i changed it to another one and still it don't works
It's not hair - i stacked bunch of hair in one place and it connected after a while
Probably should go to some service place, but the nearest is 6 hour ride away so im asking here first. Anyone with the same problem/potential solution?
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