I purchased Liberty SIE 96 Hearing Aids on March 30th 2018. They have been a nightmare for me. Last week I purchased a pair of Kirkland hearing aids from Costco and it is like a miracle. My original pair of hearing aids were made by ReSound which I purchased from Costco. I never had a problem with those hearing aids until I lost one and they were over five years old and could not be replaced. Personally I do not believe the Kirkland hearing aids are actually hearing aids they behave and sound more like hearing amplifiers. I’m going to try and get my money refunded. The cost of my hearing aids from Sam’s Club was $4,599.66. The cost of my Kirkland hearing aids were $1,599.00 on 3/1/2019. Costco Hearing Aids have a better warranty and a longer time to return a new pair then does Sam’s Club. Customer service at Sam’s Club was atrocious for me. The only reason I did not purchase from Costco the second time is that I could not get an appointment with them for almost 3 months.