Phonak compilot ii problem

@Zebras said:

I hope you find the Roger handy for your course

I did find it very handy, it made a huge difference. There is learning curve to using it in this very challenging situation. The instructor is in the middle and turning around while people & dogs are moving around the perimeter. Any more than one physical “body” between the mic and receiver and there is a temporary loss of connection. At one point, I was down on one knee putting the pup into a stack position and he smacked his head into my chest, hitting the main button on the ComPilot. I lost the connection. The only thing that worked was powering the ComPilot off and then on. Then I heard it cycle through the last few things that I had tried.

We’ve got a different course tonight. I’ll see how it works there before trying to upgrade the pen software. I did speak with the audi before the course and they thought the factory reset was a good idea. Thanks for the suggestions.

Now that it is functional, I think I need to go through the manuals a few times. One of my classmates last night is a teacher & mentioned they use these in their school with a technician that does all the setups. I will try to see if I can get any pointers from them on using the Pen.

If you can’t see the lights you may have the short neck cord, you can get a longer version.

It originally came with the longer cord, I kept hitting the main button while holding stuff up to my body while working. The shorter “child” cord solved that. I just wish they could come up with something that you wear around your neck, like this.
https://www.amazon.ca/dp/B07V4WHT9K/?tag=wearinearca-202

@HalfEar

I’m glad I’m not the only one who finds I loose connection when a lot of bodies are in between the signal.

I hope you continue to like using it.

@HalfEar

Yes that feature of holding the (-) button down is really useful. It does the same if you hold down the program button on your hearing aids.

I personally find the automatic mode works really well for me. I never have to manually change it.

Glad your new ComPilot is in. Hopefully it sorts out your issues.

EDIT - Altho I only wear 1 x Roger 18 receiver as my left ear doesn’t really pick up speech, I can hold down the program button on my Aids to reduce background noise in both my ears despite only one Aid being in the Roger program.

@Zebras said:

I can hold down the program button on my Aids to reduce background noise in both my ears despite only one Aid being in the Roger program.

I’ll test that in class tonight. I have a feeling mine programs are set up differently.
The only program I wanted on the HA button was mute so I could quickly turn off loud noises at work.

The way mine are configured (and I think this is default) is the buttons that normally work volume on the HAs turn to balance between Roger input and the HA mics input. Using the “down” buttons on mine changes it for more HA mic input, and the up button changes it to more Roger mic input. Have to use the myphonak app to change volume.

WH

@HalfEar

Can I ask a question as you’re another ComPilot and user?

Do you have to turned off your Mics or attenuate the Mics on your ComPilot programs for background noise to not over power you?

Pictures show my Audio Jack program, I’ve had to attenuate my Mics by 20 dB.

Wondered if it’s normal to have to attenuate the Mics.

@Zebras
I’ll have to play with it bit more in order to answer the question.

I do not have access to the programs that you have shown above.

@HalfEar

Thanks.

But do you have your Mics on when you use the ComPilot?