Resound Preza from Costco

I got the ReSound Preza 861 hearing aids at COSTCO about a week ago. Speech clarity is very good.
But, even with custom molds, feedback in my left ear makes them useless. Even without the feedback I am not sure I would keep them. The ReSound Smart 3D app works on my Samsung phone (after a lot of messing around). That is the only way to change the volume. That is all the Bluetooth connection does…no Phone Audio or Media Audio.

Your left and right ears are pretty much the same for loss in the feedback prone area. If you can get relief from feedback with one you should also with the other. It may be a matter or changing the mold type and material. Softer silicone is said to provide the most acoustic isolation. I also wonder if the vent size may be a bit too large.

To take advantage of the Smart 3D app you need an iPhone, as ReSound makes their aids to the MFi standard from Apple7.

The 3D app works fine on my Samsung phone. I used it to update each hearing aid. I can also change the volume and frequency response curves. It looks like I would need the ReSound Phone Clip Unite+ to do what my current hearing aids do without any kind of additional “clip”.

An iPhone will give you wireless phone and media audio, with no need to buy an intermediate hardware device. If you want that with an Android phone, you would need to look at a Phonak Marvel, or Costco KS9. They will do wireless direct from an Android phone.

@Sierra said:

It was pretty cool to drive with this lady which seemed to be located right in my head telling me where to turn to get to where I was going. Nobody else in the car knows I’m using it, and think I am doing it all by myself!

“Any sufficiently advanced technology is indistinguishable from magic.” – Arthur C. Clarke*

@Sierra said:

you would need to look at a Phonak Marvel, or Costco KS9. They will do wireless direct from an Android phone.

When I return the Prezas at my follow-up appointment I am going to ask about trying the KS9s. At my first appointment, she showed me the KS9s since those were the ones I was interested in but she didn’t think they would work for me and ordered the Prezas for me to try. I assumed she knew what was best for me.

“vent size may be too large”
The vents are plugged with clear plastic rods.
I lowered the volume and selected noise filter. They are useable. I will see how they work with the family here for dinner tonight.
Later.
With the volume low enough to reduce feedback they are not useable. No setting works well.
After charging the hearing aids, my phone had to be restarted to enable the 3D app to connect to the hearing aids.
That is the end of my trial.

Thks. I will be looking at the Preza , so will have to decide if I go with Costco on the basis of streaming provision or Quattro from another provider.
Another device in between the phone and the HA’s is something else for me to lose.

Ok. Decided to go for the KS9’s. Not rechargeable but AUD 1900 was pretty good. My provider allows me to claim every 3 calendar years so it’s really just 2 year wait to see how I like them.
By then the progress on rechargeables et al should be noticeable.

Hi, I am in my trial period for a pair of Prezas that I recently had fitted. I first tried the KS9’s but had a couple of issues with them. I swapped for the Prezas but am having different issues with them.

Is anyone experiencing the HAs loosing BT connectivity with your Iphone? I have them paired to an Iphone XR and sometimes (twice now) the app cannot find the HAs even though Mifi on the Iphone does see them. Bluetooth is not showing them in the list of known devices. If I go into Setings -> Accessibility -> Hearing Devices and forget the devices, then rediscover them in BT, they reappear.

I’m also finding the audio quite harsh and bright compared to the KS9s, which bothers me. The volume is almost too loud. I have had a refitting once already and am scheduled for another one this week. I might move back to the KS9s even though I dislike having to replace batteries. At least they worked halfway not bad.

Does the Preza have the capability to BT to more than one device? My current resound Cala 8 (2017) model can only connect to my iPhone, but not my iPad until I turn off BT on my phone and turn BT on my iPad.
I thought I read that the Preza can connect to two devices. Please confirm. Thanks.
I am currently evaluating the KS9 vs the Preza for my next set. A very challenging decision.
Update: contacted Resound and they told me the Preza will still only connect to one device at a time.

Just wanted to chime in as a recent purchaser of the Resound Preza from Costco. Freaking love them! My previous HA were Phonak Audeo that I purchased back in 2012. Back then, you needed a Compilot that you wore around your neck to connect to your phone.

My neighbor purchased the Resounds Quatro and paid a heck of a lot more. While its hard to compare, for the price, I am very satisfied with the Preza. Here are my 2 cents for anyone researching like I did.

I almost went the route of getting the battery ones vs the rechargeable. I was worried about running low and having to recharge. I’m a heavy user and stream constantly. Almost went with the battery model, but decided to try the rechargeable. Glad I did. No more having batteries laying around. I stream constantly and when I place my HA in the charger at night, I’m still at 3/4 bars of battery life.

Glad to hear your happy with the Resound Preza. I too am going to order them at my next Costco visit, but first I have to get my ears cleared up before they will do a hearing test. They could not see my left eardrum due to a slight infection so I went to my ENT and I am putting drops in the infected ear.
My biggest challenge is whether or not to get a custom mold for the left canal since it’s always draining and I can’t seem to find a dome that is comfortable.
I intend to have the Preza set up with three programs; All around, restaurant and music. Did you set up three programs?
Lastly, I am trying to decide on the rechargeable or stay with my 13 size batteries, so your comment regarding your satisfaction with the rechargeable was interesting.

I highly recommend the rechargeable. I still find packages of batteries all over the place from my old pair. Pain in the a$$.

The tech set me up with 4 programs. All around (default), Restaurant (mics focused to the front), Music, and outdoor. I probably spend 98% of my time in all around. The only other one I use is restaurant. I use this when I want to drown out the noise behind me. The app is awesome and i basically just fiddle with the volume controls and toggling speech clarity.