Where can I find the link to download new Oticon Genie 2 software?

I have Genie2 software installed now when i connect the clip it says that is updated tot the latest firmware 1.38. But still i cannot connect my oticon real1 to the clip
Connection trough bleutooth with a pc for example goes well.
I bought the clip second handed and it is about 4 years old. Maybe i need a newer one
Maybe you hae any suggestions

@Henry64

I’m guessing the Clip needs to be paired to your HAs via the software?

@Henry64 said:

Connection trough bleutooth with a pc for example goes well.

In what way do mean, your connectclip is streaming from your PC to HAs?
What happens when you add the connectclip while your real’s are connected to Genie2, but anyways I found a lot of helpful videos for you here.

How to use ConnectClip with your wireless hearing aids8

Learn how to use ConnectClip to to make hands-free phone calls, stream music, use as a remote microphone, use as a remote control, & more

The manual says

Turn on the hearing aids by either closing the battery doors (traditional batteries), or pressing and holding the bottom button for 3 seconds (rechargeable batteries). Wait 10-15 seconds for the start-up jingle to play. ConnectClip will now search for the hearing aids, and status indicator light will blink Yellow.

@Henry64 said:

But still i cannot connect my oticon real1 to the clip
…
I bought the clip second handed …

Have you reset the ConnectClip to delete the old pairings from the previous owner HAs ?

For reseting the CC press and hold all three buttons for 10 seconds

After that repair the ConnectClip with your Real 1 hearing aids

Read the manual11 , see Clear Bluetooth Pairings ( on Page 37 )

Got the file - Thanks You!

I would be really grateful if someone could send me a a download link to the Oticon Genie 2 software. Currently I have 2017.2 version with Fittinglink 3.0.
Thanks for the help.

@Member126 said:

Oticon Genie 2 software

Would love to get a download link for the Oticon Genie 2 software from someone if possible! Just purchased the hardware needed to hook my Oticon hearing aids up to my computer and hoping to get the software to fine-tune them! Thanks in advance

Welcome to the forum, sure it’s available, don’t forget to read the user guides, as it’s very helpful for setting up the first time.

Thanks, do i need the Noahlink Wireless or the Noahlink Wireless 2?
(for Oticon Real 1)
Adress to order?

The Noahlink wireless is all that’s needed, Noahlink 2 isn’t available to the public yet anyway.
eBay or Amazon is the place to look.

Just bought a fitting link 3.0. Any chance someone could send me the Oticon Genie software? Thanks!

Hi there, sure, great your giving DIY a go, you probably already know that FittingLink is just for Demant HAs.

So glad I found this forum! Where do I go to download the Genie 2 software? I dont seem to be able to locate it in Oticon’s site. I am also going to purchase the NoahLink wireless on Amazon.

I have Oticon Real 1 HA’s and a Windows 10 PC. The Real 1 HA’s are my second pr. of Oticon’s. The first pair died after 7 years of use, so no complaints there.

Thanks for any help with the software info!

Welcome to the forum sure it’s available, great your giving DIY a go, it’s all pretty easy enough, if you get any issues just ask or post a new topic in DIY forum.