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Philips HearLink Hearing Aid issue when linked to both iPhone and iPad

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After 3 weeks use of Philips which are compatible with iOS devices I wonder if there is a solution to the issue of having the HAs linked to both an iPhone and iPad (referred to here as ‘devices’). Currently I turn Bluetooth on for just one - either the iPhone or iPad and turn Bluetooth off on the other to avoid the issue described below.

Ideally I would turn Bluetooth on for both devices and the (Settings > Accessibility > Hearing Devices) switch choices would result in the device I was actively using would be the device to transmit audio to the HAs, eliminating the competition for control.

Instead I believe that both devices are competing to control the HAs volume (or at other times, program choice). The result is, for example, that when I manually change the volume on the HAs while using one of the devices when both have Bluetooth turned on, the HA’s begin to ‘hunt’ for the selected volume, resulting in a continual and somewhat random series of beeps (indicating continuing volume changes) until I turn Bluetooth off on one of the devices.

Having to manage which of the two Apple devices has Bluetooth on and which has Bluetooth off is cumbersome and a little time consuming. I will address the issue with my Audiologist at the first appointment; but I am hoping there is a known solution here.

It is a common problem with most hearing aids, and most of all MFI hearing aids. You can only have the Bluetooth enabled on one IOS device at a time

This issue seems to be the lack of communications between Apple development and the hearing aid developers. Apple seems to be guarding it’s secures so they can say more of the air pods. The AirPods do work the way you and I would like our hearing aids to work. And if you read the Apple documentation then you are lead to believe that it works great with hearing aids, like the AirPods, but we know it doesn’t work that way with our hearing aids.

Same here, and it is a pain to shut down on the iPad then later have to come back and re-pair the BT keyboard. I also have heard those clicks and wondered what was happening.

Phonak KS9s. When I want to switch my aids from my iphone to ipad (or back), I open the bluetooth shortcut on the device I want to connect to, where I see the list of bluetooth devices. I then open the hearing aid (rebooting it), and immediately poke the hearing aid on the bluetooth device connect list. It works but it is a huge pain in the butter.

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