MyPhonak app update

Had to forget the device and re-pair it. Now its working.

Ah, I should have mentioned Android too!

I just got the Android version from the play store

Hope you don’t mind @MDB, but I added the new video from @DrCliffAuD to your post. I thought it would be helpful for people just stumbling on your post.

Just had an autoupdate on Android 11 to ver 4.04 seems easier to use and easier to “play” with for custom settings.

Since I couldn’t find a way to delete a custom program which I created in MyPhonak 4.0.4, I went into Target 7.1.9 and was very surprised not to see the custom program listed.

This is worrying. Surely Target should be the main overriding program.

If my findings are correct, an audiologist won’t be able to detect what’s actually programmed in the hearing aids.

Funny, just created and then removed the programme by going to the app, My hearing aids, my programs, select program then click on the red delete button.

Dr Cliff’s video says you need a firmware update performed by the audiologist for 4.0.4 to function properly.

However, it seems to be working fine for me without that - and it’s a big improvement!

Anyone know what the firmware update does for 4.0.4? (Or any other improvements for that matter)

If a firmware update is required why doesn’t Phonak mention that as a requirement for using 4.0.4?

I don’t know the direct answer to your question @Hooby but I can share some related information. I was recently in to see my audiologist just randomly to help turn off a feature. (I have easy access to my audiologist, we work in the same building). She noticed right away there was a firmware update for my P90’s. She did the update without issue. Fast forward to yesterday and the app updated on my iPhone on its own. It was having issues connecting to my aids but after a power cycle they connected no problem but also I got a message in the app that they reprogrammed my aids to fix a syncing issue! I have not seen that message before so perhaps the firmware is what allowed that type of functionality?? Just guessing based on my limited experience. I’ll maybe reach out to my audiologist today and see if she has more info.

Put a couple of pictures, screenshots. Let everyone who does not have Paradise hearing aids see what the changes are in the application. I don’t have new hearing aids yet, and the app doesn’t give the ability to try without HA.
I’m still waiting for them to send me a trial version of HA.

@Hooby said:

Dr Cliff’s video says you need a firmware update performed by the audiologist for 4.0.4 to function properly.

As soon as Target 7.1.9 is run, it asks to update the firmware of the HAs.
My HAs got the firmware update this morning, same time as my iPhone’s MyPhonak app got updated to 4.0.4.

Target cannot see what the MyPhonak app has saved to my HAs.

@KeithL Yes, I understand that. I have not got the firmware update yet - until I go to my audiologist. But the new myPhonak app update seems to be working fine. Or am I kidding myself?
It seems that the firmware update is not immediately essential - my question is what am I missing - if anything?

Hooby, if it’s running fine then you’re probably correct in saying that the HA firmware update is not essential.

My concern is for the audiologists who will need to run both the MyPhonak app as well as Target to program the HAs.

OK, I’ve now watched Dr Cliff’s video where he says the reason Target doesn’t get to see MyPhonak app’s programs is to protect them from getting wiped out by Target.

That is some pathetic reasoning. And he says Target can still wipe out MyPhonak’s custom programs if Target makes changes to the base programs which are used to create the custom programs.

It is blatantly obvious Target should be the overriding program with full control of what it does, including being able to keep custom programs safe.