Interesting! I also have an Android cell phone (Samsung Flip-4), so am pondering whether I should re-install the myPhonak app. I’d tried it about 1.5 yrs ago and found it UNDERWELMING to say the least.
My peeve back then was that the app came with pre-named settings like “Restaurant”, maybe “Music” or some such, but that is exactly what I wanted to create to my own specifics and name EXACTLY that! I couldn’t do it. I’d have to name the specific setting “Restaurant2” or some such thing? Anyway, I just thought the app was kind of a cludge.
Ideally, we should be able to update the firmware on our OWN aids ourselves using this app? But no! I had to go in to see my audi and have that done. On top of which, I only had the Phonak Lumity Life rechargeables at that time and even the charging BASE needed a firmware update at one point, so I ended up taking that in to my audi.
It seems that whenever there’s a firmware update for our aids (or the base) we are never ever told of it. Our audis are similarly in the dark. My audi never gets word from Phonak to reach out to all her Phonak customers with a text or email to let us know.
Considering that our purchase agreement has ALL our contact info on it (serial numbers, name, address, et al), why can’t Phonak make better use of this info for the practical use of UPDATES? Now, if they spam-marketed us with nonsense, that’d be a different issue. But I typically find out that my aids need a firmware update when something flaky starts happening (like they randomly re-boot).
Well, thanks for the notice on myPhonak app for Android!