I bought the KS9 in mid-March and was unhappy with the battery life. My audiologist was happy to upgrade me. I also got a form from Costco a few days later asking if I had any problems with the return.
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I bought the KS9 in mid-March and was unhappy with the battery life. My audiologist was happy to upgrade me. I also got a form from Costco a few days later asking if I had any problems with the return.
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Thank you for all the help. We finally got the KS9 returned and KS10 purchased in a different Costco. According to my wife, KS10 has much improvement over KS9.
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I am in day four with a pair of new KS 10.0s (my 1st ). There are 3 charging options.
USB C (charging case) to USB A (external power adapter), using their supply power adapter.
USB C (charging case) to USB A (external power adapter), using your port replicator or other USB A power adapter (their spec says 5V min & 1 amp max, which to me looked pretty standard).
Optional ($99) battery pack that itself is charged the same way.
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Hi ybjqx3340,
Just wondering in what way you’re finding the KS10’s an improvement over the KS9’s?
Thanks 
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Dr. Cliff explained this better in this video. The KS10 is the same as the Phonak Audeo Paradise, and the KS9 is similar to the Phonak Audeo Marvel.
KS10 compared to 9.0 brings improvements in sound processing, 2 simultaneous connections and more. Dr. Cliff explained it better in this video what the difference is between Paradise and Marvel.
It’s just not clear to me why he didn’t make a separate review for the KS10, so that people would know how different it is from the older 9.0 version.
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Maybe a heads up is needed - check the connector, it may vary or change with later production. Mine is a MICRO, but this is what it says in my User Guide -
Power supply specification
Power supply output voltage 5 VDC +/-10%, current 1 A
Charger input voltage 5 VDC +/-10%, current 1 A
USB cable specifications 5 V min. 1 A, USB-A to USB-C,
maximum length 3 m
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USB cable specifications 5 V min. 1 A, USB-A to USB-C
Nice catch. I bought a Phonak mini charger for travel/spare, and it has a USB-C connector. This may be another example of cut and paste errors in the KS10 documentation.
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Hi MickeyCee,
According to my wife,
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Dr. Cliff explained this better in this video. The KS10 is the same as the Phonak Audeo Paradise,
I have learned a little more about the KS10 since launch. Here’s my update:
- They are not equivalent to the Paradise - While there is some overlap in technology between KS10, Unitron, Phonak due to the shared Sonova chip, the audio processing approach is not identical between KS10 and Unitron Blu (the latest Unitron platform) or Paradise. A Costco employee warned me not to draw the comparison too closely as there are differences in the features, and one should not expect the exact same audio experience with a Phonak, Unitron, or KS10
On April 13th in this thread above Abram Bailey advised that the KS10 is not completely equivalent to the Phonak Paradise. Perhaps if Dr. Cliff gave that impression, he needs to update his video? Just wanted to reinsert Abram’s update here with a link via the quote to his post to avoid creating misimpressions from anyone else’s posts (or videos!, etc.).
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I think we all owe a debt of gratitude to the Forum members who check facts thoroughly and otherwise share their expertise and first-hand experience with us.
[IMO, this beats misinformation and urban legend back down into the ground, where they belong. YMMV]
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I happen to agree with you and Jim, but I think for many, our desire for accuracy is seen as “picky.”
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Well, I don’t agree with that: you’re one of the members for whom I’m very grateful. I’ve learned a lot of lessons from your posts that have significantly enriched my knowledge of hearing loss and the devices we rely on to cope with it.
If that’s “picky”, then I’m in.

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I think we all owe a debt of gratitude to jim_lewis and the other members who check facts thoroughly
I think that I have to do penance for claiming the ear-to-ear communication in ReSound ’s is through ! ![]()
I am just good-naturedly kidding you here, @SpudGunner, but up there in Canada shovels seem to be standard issue for dishing out praise (or whatever else it might be called
) !
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I have learned a LOT in a relatively short period of time from members who have taken the trouble to correct inaccuracies and post links to helpful articles and facts. I’m genuinely grateful for your help.
[… and for 6 years, I surrendered a great deal of my quality of life to “The Stealthy Silence” that comes from ignorance of the things I’ve learned from this Forum in just 3 or 4 months (I was lurking before I joined). I wouldn’t have missed out during those years, had I discovered this Forum sooner]
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Hi.
I have been with the KS10 about 2 weeks, I have also noticed an improvement over the KS9, you hear a little clearer, a more “rounder” sound, I am still learning their capabilities.
It happened to me, that the first 2-3 days with the KS10 I heard less clearly than with the KS9, I thought they would be adjusted wrong, after a few days I began to notice that I understood more clear, now I notice that I hear better than when I had the KS9. Without making any adjustments.
The bluetooth connections are an advantage.
The only disadvantage I find for me, is the rechargeable battery, they end the day with about 25% charge with about 16h of use including about 4 h bluetooth audio. I liked the disposable batteries better. It will be a matter of getting used to it.
I also want to thank the information and help received from this forum.
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The only disadvantage I find for me, is the rechargeable battery, they end the day with about 25% charge with about 16h of use including about 4 h bluetooth audio. I liked the disposable batteries better. It will be a matter of getting used to it.
I’m curious - why are you finding the rechargeable batteries disadvantageous when they get you through the day with more than 5 hours of charge left?
I thought I would dislike the recharging of my Oticon More devices, but now, I really like that feature. My usually show 30% charge remaining at the end of 17 hours of use (I don’t do much streaming at all).
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I am with you I was dead set against rechargeable aids, but now after almost a year with the OPNS1 rechargeable aids I wouldn’t go back to disposable batteries. I have traveled with my aids with no issues, I can even charge them if needed when I am away from electricity with the battery backup charger that I have that doesn’t shutdown after the aids are fully charged.
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Good morning @cvkemp. Because our Island is very windy and sometimes prone to power failures in the middle of the night, I’ve opted for powering my charger with a 12,000mWh battery. (The whole getup fits into the top drawer of my nightstand with plenty of room to spare.)
This battery doesn’t shut off after my More1s are charged - it keeps delivering power to the charger until I remove the from the unit in the morning. By the time I’ve put the aids in my ears, the battery has powered down.
I recharge the battery once a week, on Sunday. By the end of the week, it still shows 1 out of 4 charge status LEDs lit up (Friday, it’s still usually showing 2 …).
When I put my Mores into the charger after 16+ hours of use, the app usually shows a 30-33% charge, so they take a little longer than 2 hours to achieve 100%.
This works well for me, and I enjoy the confidence of knowing that my devices aren’t going to die in the middle of a phone call or appointment.
YMMV
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