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Oticon MORE firmware 1.4.0 - BT issues with iOS 16

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I would not update only to 1.4.0 only to 1.4.1. I have no issues with the latest IOS16.1.1 and 1.3.0

Edited

In reply to @pvc

Oticon More 1R
I even went as far as to remove the hearing aid battery over night praying for a reset! That didn’t work!
The only thing it will do is blink a green light every 5 seconds.
So yes, something happened during the update process, but! The left aid by default (I guess) updates first and 1 minutes into the update and error msg popped up stating the update failed and then the left started it’s update and miraculously completed it’s update successfully. Leaving me with 1 good and 1 dead hearing aids…

Yeah corrupted firmware = B.r.i.c.k.e.d.
But that’s weird, first it was the right and now you say it’s the left? Did you update using Noahlink wireless or through the Oticon on App.
So always be sure to have a fully charged battery and good internet connection when doing it.
This is why I tell people not to update unless it’s absolutely necessary, for those that “I just gotta have because I just want it” could always ask their local clinic to do it.
But no big deal,just get it returned to Oticon and they’ll reflash it for you.

I’m curious to know if the batteries were fully charged before the firmware update? Also what happens when you place the blinking green light hearing aid in the charger?

In reply to @mceach8

I live in Colombia and have OTICON More1. For 3 weeks I struggled at least twice a day with link failures of my hearing aids. I use iPhone 12 PRO and iOS 16.1.1. Finally I sent them to control in Bogotá and the response was:

  • “Reason for admission: Connectivity failure
  • Firmware update from version 1.4.0 to version 1.4.1 is performed, which improves connectivity with cellular devices.”

A week ago I received them with updated software and I have not had any problems again

Also, What makes you say the hearing aid is Bricked? The Instrument Updater says “WARNING: The updated instruments are returned to factory settings during the update.”

Have you tried using the Instrument Updater? Help/Help on Genie2/Instrument Updater

In reply to @pvc

It charged to full in charger. When removed the green light started the 5 second blink process that never ends!

Bricked! The hearing aid now cannot be recognized by noahlink!

An alternative for Off/On cycling the hearing aid is placing it in the charger briefly. Have you tried connecting using the Instrument Updater? Help/Help on Genie2/Instrument Updater?

In reply to @cvkemp

Thanks CVKEMP!. I would stay with Firmware 1.3.0 and update the iphone 13 to 16.1.1
Maybe on the next visit to Audi, I would update to Firmware 1.4.1

I have tried that scenario you describe and at least one other variation!
The green light blinks every 5 seconds and an eventual msg starting instrument not found appears

I guess the dang thing is bricked. Any idea about why? Walking away with hearing aids in your ears? Starting the firmware update with low batteries? Wireless interference?

Edited

Having been in the lifestyle for nearly 20 years and have done many firmware updates I try hard to not be in a hurry.
Batteries were @ 85%
I was sitting in my chair with laptop on my lap and watched closely as the system progressed along with the update. I have a sneaking suspicion that the aids were connected to my phone via Bluetooth and an alert was recieved while the right aid was trying to update🤔 thus causing a tiny hiccup that screwed me…just a hunch!!!
Thankfully the gentlemen I bought them from will be helping to get the issue resolved! Thank God for food backup aids👍

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