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Oticon MORE firmware 1.4.0 - BT issues with iOS 16

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Well hack it was a hope anyway. The app has always been my connectivity issue, but I haven’t updated the firmware on my More1 aids.

Has anyone tried the RESET NETWORK Settings on your IPHONE to see if this helps are not?

Been there, done that. Didn’t help either. But it made the guy at the other end of the phone feel good that my hands and arms jerked around when he pulled the strings.

WH

In reply to @jrmorgis

Regarding a hearing aid not streaming during phone call: it happened to me when listening to music or when in a phone call. The problem was only with the left . The root cause: I keep my iPhone in a belt holster on the right side. This causes a weak connection to the left HA. If I take the phone out of the holster, the problem goes away. But if this happens to both HAs then there is something else.

I have an iPhone and iPad and while I can connect to both at once but if I am set to stream with the iPhone, to stream from the iPad I have to momentarily disable the Bluetooth on the iPhone so my aids will be able to stream from the iPad.
I can see that your aids may be getting totally confused trying to be connected to and ASAH at the same time.

Hello, new user on this forum.
More 1s updated to 1.4.0 this morning, paired to iPhone 13 Pro at 16.0.2. So far no issues, hands free working ok, including overriding bt reception in car.
Also purchased TV Adapter, inserted into optical pathway to audio amplifier, again works well. I noticed that movies are about the only area where I was still having minor intelligibility issues, noticeable improvement using the TV Adapter with room audio muted.
Enjoying reading posts on this forum, lots of information.

Keep us updated if you notice any issues. I have an appointment next Friday. I believe my More1 aids are going in for battery change, and full diagnostic testing. I am also getting my annual hearing test. And impressions for new right ear mold. I have my OPNS1 aids as a backup.

One isolated event, while streaming a movie with the TV Adapter my right rebooted. There was no obvious trigger for the event, HA came up in P0 mode, had to switch it back to TV Adapter. Again, 1.4.0 on the More 1s.
Brings up a question for research, does the TV Adapter allow FW updates?

I have been using the TV adapter in one version or the other since 2014, there isn’t away that I know of to update the TV adapter itself. The version now is version 3. It works with OPN, OPNS, and More aids and I am sure the rest of the present Oticon aids. I have a question for you, do you use the ON app? I find that the ON app cause issues with my iPhone connectivity when using the TV adapter. I deleted the app and no long have the issue. I can adjust the volume of the TV adapter with the iPhone hearing device control panel. And I also have the Oticon remote or connect clip to adjust volume or programs.

In reply to @rasworth

@rasworth said:

Brings up a question for research, does the TV Adapter allow FW updates?

Yes - the firmware in the TV Adapter 3 (and the ConnectClip) can be upgraded. Each of mine have been upgraded since I purchased them for use with my original OPN aids. It is done with the Accessory firmware update part of Genie when connected to the device using USB to connect to the computer running Genie. As far as I know, the current firmware for my TV adapter is 2.1.1 (checked by my audiologist in Sept 2022 when I picked up my new More 1 aids).

With my older OPN S 1 aids, I got reboots every so often when streaming from the TV Adapter 3 but typically when the battery level in the HA was low (312 battery, not rechargeable). Hasn’t happened with my recently acquired More 1 aids with the 1.4.0 firmware but I don’t have much streaming experience with them yet …

In reply to @michael.letizia

Nothing out of the ordinary. Handoff never worked to begin with…. But it feels more stable for me than it was before with the frequent Oitcon ON app disconnects… Still not perfect by any means,

In reply to @cvkemp

@cvkemp said:

audiologist said the TV adapter and connect clip couldn’t be updated.

I don’t have Oticon Aids but I do have the software and there is a part to update firmware on the Oticon accessories.

I set the software up for Xceed as a demo settings as don’t actually have the Aids.

I will talk to my audiologist, but the again the have different contacts it has to deal with.

Edited

I expect the could use the version of Genie they now have to update the accessories. When I finally got a ConnectClip (long delay for it to arrive in the US even though it was ordered when announced for the OPN aid), my provider called Oticon tech support when I complained about volume and other issues. They said we needed to update the firmware and gave my provider instructions on how to update. That update did help but the device isn’t perfect by any means. Later there was an update for the TV Adapter - I didn’t notice any difference. I use the optical input connected to the TOSLINK TV output and the output from the Adapter goes to a sound bar. I typically mute the sound bar and use just the streamed audio as it sounds better that way to me (latency issue?) although the bass is somewhat lacking. I haven’t streamed enough to my More 1 aids (with vented molds rather than domes with small vents) to have any opinions on the sound through the TV Adapter.

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