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Where to find Genie 1, Oticon's legacy software to download?

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Hi @user253 Welcome to the (semi-hidden) category of the forum.

Tip: Click any PVC Avatar to find DIY School.
Suggested DIY School reading;

  • 02 How to Program Your Hearing Aids
  • Fitting Instructions Oticon Genie; Alta-Nera-Ria-Agil-Epoq

You don’t really need the USB Dongle.

Wireless fitting - FittingLINK
FittingLINK provides a wireless link (Bluetooth) between the PC
and one or two wireless enabled hearing instruments. In addition
FittingLINK can be used via a USB cable connected to the PC.

Tip: If you also have the ability for selling your Alta’s in the future, perhaps you could keep an eye out for upgrading to a pair of OPN 1’s for $300 or so (Not to be confused with OpnS 1s).

In reply to @user253

Welcome to the forum, good on you for trying , it’s not very difficult to do and the results can be surprising for some, you got the FittingLink as well, a great little device for wireless programming especially with the bluetooth dongle, but if not at least you can use a USB cable.
I think the TIP mentioned above is good advice, as you say those Alta models are quite old now, lots of good deals on eBay.
Good luck.

Did you know there is also an Alta1 version of these old hearing aids? It was a special version designed specifically for the /Veterans Administration. But don’t worry. You will likely never see the Oticon Alta1 version :wink:

Oticon Alta2/Nera2/Ria2
A funny thing may occur between versions of the Genie fitting software. An Alta1-Pro programmed with Genie 2014.2 VA (Veterans Administration) software will gave a warning when the same Alta1-Pro is connected to a non-VA version of Genie 2014.2. The warning says that the hearing aids (HAs) were programmed with a later version of Genie software even though both versions of Genie are 2014.2. The warning goes away when the Alta1-Pro is connected with Genie 2015.1. Note that the Alta1-Pro has th…

Interesting facts, funny thing is the way Oticon would throw those names around like it was something special Alta, Alta Pro, Alta2, but they weren’t alone in doing this.

In reply to @pvc

I buy the FittingLINK because I have downloaded “ School - (v2.0).zip” and extracted “02 How to Program Your Hearing Aids.pdf” and read about it. I do need a Bluetooth dongle/adapter because my old laptop does not have a Bluetooth device. I was not aware that wearing ’s needs so much efforts to make them work good on me. I remember read somewhere in this forum to get/download the software Genie 2017.1 version. May be I am wrong but end up that I need to get the software from Oticon.

It is frustrated that I did go to an audiologist office. On the phone appointment, the technician said she could do fitting and programming for me for $95. But when I was there, she said that she did not know that I’ve bought an old Oticon Alta. She has the programmer device with Genie 2 software. She said that will not work for my HA. She called Oticon to get Genie 1 software and asked me come back a week later. A week later, I called her and she said still not having the software. I lost all confidence but to seek DIY now. Please advise me where can I find Genie 1?

Sure I see your frustrations, my FittingLink only worked with the factory supplied Bluetooth dongle, but you can use a USB cable.
The Genie2 software comes with the legacy version for your Alta

Edited

In reply to @user253

Did you read your PM/Private Message?

btw> You don’t have to download the entire School. Just click any PDF file within DIY School and you can view the one PDF file in your browser.

Look at your green-U Avatar c2 on the upper right of your browser!
Is it growing any little notification ears. Click it!

Also, you don’t need the USB Dongle. You can connect FittingLINK to your PC using a USB cable.

@pvc said:

You don’t really need the USB Dongle.

Wireless fitting - FittingLINK
FittingLINK provides a wireless link (Bluetooth) between the PC
and one or two wireless enabled hearing instruments. In addition
FittingLINK can be used via a USB cable connected to the PC.

In reply to @user253

@user253 said:

I buy the FittingLINK because I have downloaded “DIY School - (v2.0).zip” and extracted “02 How to Program Your Hearing Aids.pdf” and read about it.

No, I don’t think so. I don’t recommend using proprietary wireless hearing aid programming devices because they are going obsolete. But it’s okay to use them in special situations because they are cheap. Here’s a clipped image from School;

c3

In reply to @tenkan

You are right :+1:. My laptop using a USB Bluetooth 5.1 dongle can only pair to the FittingLink but never connect to it. The USB 2.0 cable does work and detects the FittingLink. Here is my experience.

  • Genie 2017.1 programming
  1. Use a USB 2.0 cable to connect the FittingLink WP-2 to a laptop PC running Windows.
  2. After the new device is detected, the PC Device Manager shows the Human Interface Device has both “HID-compliant vendor-defined device” and “USB input device”.
  3. Open Genie 2017.1 app
  4. Click at Preferences menu and then EDIT Preferences.
  5. Select the Programming Device function on the left pan. Click the DETECT button and wait for FittingLink to be detected. When detected click OK.
  6. Insert fresh batteries in the and place them on each side of the FittingLink neckpiece.
  7. Select CLIENT organizer and create a new client.
  8. Select FAMILY organizer and click DETECT to detect your HAs.
  9. Do the following features …

Have a great day, same as me… I am looking for the older version of Oticon Genie, still have the old hearing aid. Will someone have a copy on it? Thanks in advance.

Hi there, great your giving a go, yeah the older versions are harder to come by now, what models have you got, as this will determine the hardware, FittingLink is wireless or the older HiPro and cables.

In reply to @tenkan

Hi Tenkan, I’ve installed 2019 Genie2, and still never work to Agil Pro but it can detect the instrument and asking for Legacy software (where i can find those software?). By the way thank you so much for the support I’m able to peak and fine tuning my Oticon OPN S ’s, using Genie2 2024 version, for the cable I got flex connect from ebay. About cs44, i got phonak cs44a and converted it to cs44 using Phonak VK-1 cable connector much easier to swap data pin 3&4. Again many thanks.

Hi there, great you got the cables to work, ok so you must need 2017 version if agil pro not in 2019, let me see, there’s a 4.1gb file floating around that has it, I’ll see if I can find it for you

Please, I need to program these Agil Pro, because I donated these ha to someone back home who cannot afford to decent hearing aid and they send me their to program according to their hearing loss. I can’t tell them to go to hearing center for reprogramming they are needy person. Many thanks again.

Hi there @Lord47, great your giving a go, be sure to read the user guides before starting and don't forget you'll need the Noahlink wireless programming device as well.

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