Oticon Genie 2

Thank you for your help. I’ll post something when I’ve gotten farther along, i.e. Noahlink in hand.

Noahlink on the way, still concerned I might erase my Oticon Intent 1s, so by the numbers:

1. Install Noahlink, make sure firmware update to latest
2. Start Genie, blank slate (no clients), create new client, don’t enter audiogram or anything else, click on client
3. Reboot HAs, go to Welcome in Genie, click on Connect

I assume data from my HAs will fill up the client information, with no changes to my HAs? Now how do I disconnect my HAs from Noahlink and get out of Genie gracefully, leaving a “golden” client that I can use in the future to restore my settings to original?

Thanks again.

Ok so to answer your questions.

1. No not really, Noahlink wireless is plug and play, on some rare occasions you may need to update the driver for use with win11

2. Make your client and then connect and then click save (to both HAs and data base) very easy.

3. Same as 1, I think it’s time to learn how to use use genie2 first before jumping in, honestly it’s so easy, so get familiar with how Genie2 works and the best way to do this is to use the demo simulation mode, you’ll now see the steps and how’s things work, how to save etc it’s all there easy as, cheers

I’ve been thru the simulation process, that’s not my problem.

I have fitted aids, fully functional, and I want to move the information from the aids into a blank client. Your instructions above state click connect and then click save to both HAs and data base, but I don’t want to go that direction, I want to move the HA data into the client without modifying any of the data.

Well you could look at it like this, but no, when connecting it will do nothing unless you make changes or click save, so you must “save” for the client to have the relevant settings saved to the database that are stored in the HAs, just connecting doesn’t do this, please have another look in your demo simulation mode, plus did you read the user guides, and watch the video guide, as it’s pretty good at showing how to connect and save.

Yes, I’ve been thru the simulation mode several times. I don’t presently have a copy of the audiogram used in my HAs (posted one is out of date). The software flow seems to expect a valid audiogram to be entered before Connect.

If I connect with no audiogram entered, is Genie capable of reconstructing it from within the HAs? If not, then I will have to obtain a current copy from my audiologist.

Thanks for putting up with me, i’ve not been good at expressing my concerns. I have gone thru all (or most) of the user/video guides, and spent several hours in simulation mode. However, there’s not much written about what happens on connect, i.e. if the client is “empty” will the data from the aids fill up the client info.

@rasworth said:

if the client is “empty” will the data from the aids fill up the client info.

Yes!!

You’re good to go!

I understand where the audiogram resides, but I don’t have a copy at the moment. So my question remains, if no audiogram is entered into the client before connect, can Genie “reconstruct” the audiogram? Or does it have to be entered into the client before first connect?

As I said, your settings will still be correct even tho no audiogram on it.

Ok, my settings are correct, but with no audiogram in the client how can I proceed? I thought the audiogram was a base point for settings?

And yes, I will make a “golden” client for my initial connect that will not be modified.

You settings from your audiogram are already on your Aids which are based on your audiogram.

Obviously making changes is what people who DIY do.

Yes, I well understand that. However, can you confirm that all changes can be made without reference to the base audiogram? I would assume that if there were a change that required using the audiogram, then Genie would let you know, but just looking for verification. Also, I have requested a copy of the latest audiogram from my audiologist, so hopefully this will be a moot question.

@rasworth said:

However, can you confirm that all changes can be made without reference to the base audiogram?

Yes.

@rasworth said:

I would assume that if there were a change that required using the audiogram, then Genie would let you know,

Yes, audogram “mismatch” can pop up, you get option to use settings from HAs or database.

@rasworth said:

Also, I have requested a copy of the latest audiogram from my audiologist,

You could make another client and enter manually when you get it, this would be a good way to learn more about how Genie2 works, lots of things for you to try over time as well, did you know Genie2 has a unique program set up, it allows you to try different formulas as “programs” can be handy depending on your loss, others don’t offer this.