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Cookie bite loss - resound nexia

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New diagnosis but no surprise - trialing resound nexia but finding several issues:

  • tinny sound and almost “burned out” mic staticky sound even when volume is not high.
  • too much amp of paper crinkling and impact noises
  • music/streaming sounds pretty bad even with music setting (sounds much better in regular headphones not even adjusted to my )
  • ppl on phone have hard time hearing me if I take calls with aids.

Are these problems adjustable or should I try different aids? 3 weeks into trial with 8+ hrs daily use (not easy but I’m determined), meet aud again next week. Using open domes - tulip domes hurt.

Is it ok to try Costco instead of private aud with my audiogram? These resounds are $$$$ and it sounds like Costco has great options for much less - I just worry I might be a tricky adjustment (?)

Thanks everyone! This forum is great! I have learned a lot reading prior posts.

7 people in this conversation6 min readJump to latest
@Brynn_C said:

Are these problems adjustable or should I try different aids?

Absolutely they are, you need to take notes and talk to your fitter at your next meeting explaining just what you have written here.

@Brynn_C said:

3 weeks into trial with 8+ hrs daily use (not easy but I’m determined)

You definitely have the right attitude, keep at it, over time you’ll notice a difference, very few people get it right first time!

@Brynn_C said:

Is it ok to try Costco instead of private aud with my audiogram? These resounds are $$$$ and it sounds like Costco has great options for much less

Again absolutely, Costco have the exact same premium models (Jabra) you’ll save thousands!!

@Brynn_C said:

I just worry I might be a tricky adjustment (?)

No I don’t think so, a little bit of reverse slope on the higher frequencies, but definitely nothing out of the ordinary, any audiologist and most will fit your loss.

@Brynn_C said:

Using open domes - tulip domes hurt.

So, are you getting much benefit from the hearing aids? If tulip dome hurt, push for custom tips.

Reverse slope can be tricky, yes. But check with your local costco–maybe their clinician is good.

Thank you! My Audi made some adjustments to the resound nexus that helped a bit. Definitely getting benefit from the aids.
Now trialing the new Oticons - I like them better so far. The sound is more natural to me, less tinny. But they do have a running noise like soft static that I notice if I’m in a quiet room.

This is so interesting to me because I’ve also got a cookie bite hearing loss. I am in the first week of trying Nexia’s and will try Oticon Intents next. I am a 30 year experienced hearing aid user.

I’m not loving the Nexias. Same thoughts as @Brynn_C in the first post. I started with and moved to tulips because they were more comfortable. I can program my own aids so I may try to decrease 4-8k to reduce tinny sounds.

The iPhone app also frequently freezes throughout the day. I have to force close it.

Yes! I like the resound app better. And the resound “outdoor” setting is great for my outdoor stuff. But the Intents just have a richer more natural sound to me. If I turn the high frequ down a notch or two, the running noise of the aids doesn’t bother me.
That’s so great you can adjust your own! Let me know what you decide.

@DanInSD @Brynn_C Do either of you have any updates on your Oticon Intents? I have a weird too (not sure if it is reverse slope or cookie bite but one of those…) and I am trialing the Intents atm. I really like the first fitting my audi sent me home with, way better than my 7 year old ReSounds from costco, but she tweaked some settings and I don’t like the second fit. I’m considering trialing the Resound Nexias next, but my audi doesn’t have a demo device yet for that model (she’s getting one in the next few weeks). I am leaving the country for a couple of months though so I’m trying to decide if I should just purchase the intents because they were really good on that first fitting, or if I should wait a few months until I’m back in the country to trial the nexias (when the nexias may not be any better).

Oh and a comment about Costco, I started my hearing aid journey there because my husband worked for Costco and their hearing aid benefit only covers purchases at their stores. Reverse slope and cookie bite are hard to fit, My costco claimed they see my loss all the time and had no problems fitting it, but I never got a very good fit and ultimately stopped wearing them after a few years. Some Costcos have great fitting specialest tho so your mileage may vary. They also don’t carry a very wide range of aids. Currently they only carry Rexton, Philips and Jabra. I want an actual audiologist and the best/ newest technology so Costco is not my choice.

Edited
@gwyllion_selandrile said:

Some Costcos have great fitting specialest tho so your mileage may vary. They also don’t carry a very wide range of aids. Currently they only carry Rexton, Philips and Jabra. I want an actual audiologist and the best/ newest technology so Costco is not my choice.

You and others are not aware that:
The Jabra Enhance Pro 20s are the same thing as the ReSound Nexia 9s. This is newest and best technology. You always can do a 180 day demo there and make another decision after your trip.

I understand you did not get a good fitting for older ReSound . My partner and I were more fortunate with different on different coasts.

I wish you the best in your hearing aids pursuit.

In reply to @gwyllion_selandrile

I trialed the new resound, phonak, and oticon intents 2024. I settled on the intents - something about the sound quality was more natural to me. New user.
Cons: I looooved the resound outdoor setting and haven’t been able to replicate it for the intents. The app for the intents is basic and a little glitchy, slow to connect to bluetooth. The running sound bothers me a little so I usually adjust to -1 on the general setting.

Pros: I love wearing - I feel like I have a super power and can hear everything!! Once you get over the initial despair/shock of needing HA - that lasted a couple weeks for me (I’m young-ish with hereditary hearing loss), it’s fantastic! We are so fortunate to live in an era of great technology.

Edited

In reply to @gwyllion_selandrile

I ended up with the Intents. To me, they are the most natural sounding, best all around hearing aids I have ever worn. I used to be a Widex customer and loved their natural sound. I would have stuck with them but they don’t have the ability to take a phone call without your phone next to you. I switched to Phonak Paradise 90s for three years and hated Autosense. Could tell when it switch programs and it felt fake and unnatural to me. I was trialing the Resound Nexia 9s and they were decent. I’m sure I could have gotten them to where I liked them, but Oticon sounded great almost immediately. They allowed me to both hear everything around me and hear people talking. It’s been great. The only thing that doesn’t work well is the TV Steamer+. If I used two steamers, it doesn’t pair to my phone correctly. They don’t know why.

In reply to @RSW

It is a thought that I could go to Costco and purchase the Jabras and plan to return them, I hesitatate though because it feels less than honest when I don’t want to purchase my aids through Costco. I don’t have good experience with their fittings on my difficult to fit and my new insurance through my work will cover almost the entire cost of my aids (up to 10k) through the audi I am working with (I’m already at my out of pocket maximum with insurance for the year) so there is no cost incentive for me personally with going to costco.

In reply to @Brynn_C

@Brynn_C I totally relate to the shock of needing . When I was diagnosed 7 years ago I went through the same thing (I was only 33 at the time). My loss is also hereditary, I’m still trying to convince my mom to get aids. She has never had a hearing test, but I suspect her hearing is worse even than mine.

I am leaning toward just purchasing the intent 1s I am currently trialing. I hear so much better with them I don’t want to have to give them up when I leave the country! Especially since both of you with similar hearing prefer them over the Nexia, that gives me a bit of reassurance that I’m making the right choice. My old aids are resounds so I’ve used the resound app before, and it does have a lot more functionality. But once the aids lost their newness, I found I almost never used the app to switch modes or settings. It was just a pain to be struggling to hear and then trying to get out my phone and mess with modes and settings. I feel like the Oticon approach with less fiddling in an app and more just automatic adaptation is more convenient for me.

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