Problem to connect hipro fake to com port

Welcome to the forum, well I’m not exactly sure what the problem is, but what windows version are you using? so your saying that your PC isn’t recognising the HiPro when plugged into your USB port, have you tried through the software that you intend to use, what does device manager show, got a screenshot.
Could be just a driver issue as well.

Thank you
windows 10
this programmer connected to com1 no problem in other sofware

only in hipro when i install version 1 or 2 in configuration screen show usb port:no

anybody knows firmware for this chinese Digital Hearing Aid Programmer to recognize in hipro program?

Are you taking about the Mini Pro from china, or something else? Why do you need firmware, or do you mean drivers.