Phonak Bluetooth voice rattle

@PeterH Yes Peter, someone on here had problems with those two being slightly different and causing odd artefacts. They made them identical and the problem stopped.

Thanks @firenzel for that non-tech suggestion of fingers in ears! Sadly, that only makes the tone/rattle sound more clearly.

Thanks @PeterH I’m mac only and not traveling with a computer or laptop at the moment. Will have to wait until I’m back at base for longer and try to set up BaseCamp etc to run the software. Your comments give me a good place to look - I might even succeed in getting another Audiologist appointment and pass on your suggestion. So far two (NHS) audiologists have looked a bit blank when Bluetooth was mentioned

Warning, my comment based on self programming of P90s (I went from B90s to P90s)

Hypothesis. This is duplicate input from both streaming and aid microphone

Suggestion: Turn mics off in streaming programs.

In streaming programmes, the mic in the aid often left on but attenuated so you can hear background events. I assume that your audeo increased the attenuation (ie reduced the gain). There is also an option to turn the aid microphone off completely in streaming programmes.

See attached screen from Phonak target. It MAY help if the mic is turned off. Worth a try.

Did your audiologist enable remote programming through the Phonak app, assuming it is an option with the M70s? Saves a physical trip. The app also gives you an opportunity to change some of the settings yourself.

Could I suggest you add your audiogram to your profile. It does help at least with some queries posted.

I was wondering, if you are comfortable answering, why you were fitted with bolero (thin tube) rather than audeo (ric) as the former are far less commonly used now though remain appropriate for some. Enquiring primarily for my own education, and an understanding of the rationale behind NHS hearing aid dispensing.

Did you have the same issue as KevM, did it help? In my entirely personal experience, I have not found any utility in the sound relax feature.

@nsjmgm said:

I was wondering, if you are comfortable answering, why you were fitted with bolero (thin tube) rather than audeo (ric) as the former are far less commonly used now though remain appropriate for some.

Our NHS Trust only issues Bolero or Naida (as far as I know). I guess they see RIC Receivers as an added expense they don’t need. They’re also easily broken. Since buying Audeo Paradise, I actually prefer the feel of Bolero, and the sound quality is just fine

In its defence, the NHS provides (mostly) Bluetooth hearing aids at absolutely zero cost to the end user. Many users are quite happy with them, and can now hear again. In my experience, these 2019 technology HAs haven’t been improved much until (maybe) now. The have, mostly, the same programmes and options.

I was lucky enough to find £3000 to go private. Many others can’t. I bought Paradise P90-13T.

Although the programming was far superior, I’ve since self programmed with Marvel and Paradise, and hear just as well with those. I prefer the sound from the bigger speaker behind the ear.

@PeterH said:

Media speech + mic
Media music + mic

Do you know which program is for listening to videos on Instagram via phone? Is it Media speech+ mic or Media music + mic?

@PeterH said:

Media speech + mic
Media music + mic

Speech for calls and music for media, you can also have microphone attenuation.

@StuA sorry you have the same problem - it’s really annoying! No I have not found a solution. I get a worried look from people I ask (the Audiologist and the people I get batteries from) - the response is “not really heard of that” but frankly, I don’t believe them. They just don’t have an answer. The Audiologist turned some gain level down - no change. Volunteers at the battery distribution say I’ll get used to it - not yet (1 year on).
I fully realise the NHS is about general hearing not Hi-Fi audio. It is a bit frustrating but not £3,000 frustrating!
If I’m in a quiet place, I can turn volume down to not hear the follow-on. If I want to hear spoken word cleanly, I get out my proper (EarFun) bluetooth earbuds.

The aid could be peak-clipping at high output levels.

Personally I’d leave the gain alone and just tweak down the MPO levels around the resonant peaks of the receiver (probably around 2-3kHz scream/shriek area).

If they’d REM’d it properly with high input levels, this shouldn’t happen.

I’m not sure whether the reply I wrote earlier has been posted, so I’ll try again. I’m afraid I haven’t found any solution to the Bluetooth problem. It’s interesting that we both have the same model of hearing aids and both supplied by the NHS in Edinburgh. I have had several more appointments with the Audiology Dept, and exchanged some e-mails, but there’s no progress to report. One of the audiologists said she would contact the UK rep for Phonak but that was months ago and I’ve heard no more. I’ve tried using my son’s new Android phone but the problem is still there. Maybe someone will read this and come up with the answer.

Thanks @Phil_B and @KevM for getting back to me so quickly - I really appreciate it! Sorry that you haven’t managed to find a solution. If I find anything out I’ll come back and let you know.