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Resound software download

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In reply to @tenkan

@tenkan said:

Okay this is strange, how about you try making a new client up, don’t use your previous sessions. Also have you got access to another PC, you could try installing SmartFit there and see if you can connect after making a new client.

@tenkan I already tried creating a completely new client — unfortunately that didn’t change anything. I also tested on another PC just to rule out any system‑specific issues. On that machine, after selecting USA during installation, the updater did show version 2.3.x, but it didn’t actually install it — it just stayed on 2.2. So, the update is visible, but not applied.

I’m seeing the same detection issue on both machines. This makes me think it’s not a Smart Fit version problem, but something region‑related, since the updater behaves differently depending on the region selected.

What exact SmartFit 2.3 version do you have installed ?

There are two different versions available for SmartFit 2.3

smartfit_2.3.334.43

smartfit_2.3.334.38

Installing Smart Fit 2.3 directly and selecting my own region during setup finally solved the problem. Everything is working perfectly now.

Here’s my understanding of what was happening:

  1. The update availability is country‑dependent. In my region, the updater never offered the 2.3 update.

  2. My audiologist recently reprogrammed my after repair, likely using a newer Smart Fit version than the one I had. So Smart Fit showed the error asking me to update the software. They may also have updated the firmware during that session.

  3. Reinstalling Smart Fit and selecting a different region (like USA) did allow the updater to show the latest version, but it didn’t fix the detection issue.

  4. My guess is that the audiologist programmed the HAs using Smart Fit installed with my region selected, so when I used a different region, Smart Fit couldn’t detect the devices.

  5. Once I installed 2.3 directly and selected my own region, the HAs were detected immediately.

Thanks to all the members here who helped and shared suggestions — really appreciate the support.

In ReSound Smart Fit, how can I save the fitting session to the database without writing anything to the hearing aids?

Sometimes I want to save the session, store changes, or compare settings later, but I don’t want Smart Fit to push anything to the . Is there a specific workflow or option that allows saving only to the database while leaving the devices untouched?

Welcome to the forum @Cstanaland great your giving a go, be sure to read the user guides as it’s very helpful for setting up the first time and don’t forget you’ll need the Noahlink wireless programming device as well.

Edited

I just bought a pair of Resound hearing aids. Could someone share the link to download Resound SmartFit?

Thank you very much for your help.

Hi there, great your giving a go, be sure to read the user guides before starting and don't forget you'll need the Noahlink wireless programming device as well.

Hi there @exotik great your giving a go, do read the user guides before starting and don't forget you'll need the Noahlink wireless programming device as well.

Hi there @thefixitworkshop great your giving a go, be sure to read the user guides before starting and as you have the Noahlink wireless on the way I'm sure you'll be up and running in no time.

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