PHONAK APP's FRUSTRATING FAULTS

Hmm… not really… it is probably a Chinese company… sold by Mypin. Did you click the link to Amazon that I supplied?

Didn’t see the link but did now. thank you

But if you have toslink out from the TV why can’t you use the toslink cable that comes with the TV Adapter? Or do you just want to have that module to provide control of volume? I always found toslink best. But maybe now as my hearing keeps degrading it would not make a difference. Still it probably introduces some delay. Maybe you can delay the video via the tv to match it.

I’m a fairly new HA user, started out with a pair of donated Rextons, and last year decided it was time for my own. It’s been 11 months with my Phonaks Audeo P90s and it’s been the worst experience ever with an electronic device. So many failures and replacements that I’ve lost count. So many receiver failures that I’ve lost count. I do not use the app - don’t get me started on the app. And autosense, god forsaken autosense. The light at the end of the tunnel is in 25 months my insurance will cover another pair. They will not be Phonaks. See my saga here and here. Bit of a rant and it doesn’t help you, but it’s a bit of solace knowing I’m not the only one having issues.

I had never paid any attention to the (un)mute button. Your post prompted me to test it, confirming your observation. The volume bars are more traditional, green when mics enabled, black when disabled. Got it, though for me trivial.

My son, who is an IOS app programmer tells me:

1. most apps are half baked and full of bugs. Live with it.
2. Bluetooth is “evil” even more so on IPhones, but issues deeply imbedded from Bluetooth original implementation. Live with it.

Apple tried to bypass the limitations of Bluetooth with the MFI aids, swapping one set of limitations for another. Phonak chose to stick with classic Bluetooth, for better, and worse. Live with it.

There are a few settings in Target software that help some of the issues related to the microphones. Ask your audiologist. The worst, in my opinion both as a user and self programmer is that phone calls routed through the aid are unintelligible to the other end because the mics pick up background nose far more adeptly than your voice. For me, I have to use the phone classically, and fortunate that my hearing loss still allows me to do so.

Perseverance

Perplexed: I have a gen 1 streamer used with p90s for 4 years and now Infinio. It has always been connected directly to both a Samsung and more recently LG toslink port.

The audio in port on the Phonak TV connector is a dual function port with both analog and digital input. It came with both an analog cable and a toslink digital one.

Incidentally, the Infinio offers a far more granular volume control from the streamer, not true of the Paradise.

When you see a traffic light and it is Green - do you cross, or do you wait? The Icon is a flag. The flag represents the status CURRENTLY. Yes I understand that with sufficient consideration, clever designers may want try to improve on common sense. Sometimes that is not sensical.
My whole life has been gadgets and gear.
Been using computers since the first Leading Edge PC.
When I see something, I cannot interpret that as how it may be AFTER my action. My action might be expected to CHANGE it, but if just as I am about to tap the control, I decide not to, well the indicator should INDICATE the CURRENT STATUS.
The only thing I can think is that the designers, could not overcome their low opinion of their customers - believing us to be addled, seniors, unenlightened, and thought they needed to think for us!

Their is no justification of the inverted, contrary, confusing, and faulty indication. Just imagine - you have a cockpit panel with a hundred switches, and they all indicate their status, except one - which WITHOUT CLEAR LABELING NOR EXPLANATION actually indicates the condition after operation.

The icon for the mute button shows the action that touching the button will enable. This is standard UI custom. For example look at any audio streaming app. When the app is not playing it shows a play icon which you touch when you want to play. As soon as you touch play the ap starts playing and that button icon changes to “pause” icon (while ap is playing).

It’s purpose is to indicate desired action NOT app state.

I am sorry, but I will not accep the “live with it” advice. I believe all and each of our jobs in life should be to IMPROVE all. Not merely shrug our shoulders and accept anything that could be changed. Wisdom is in knowing the difference, and surely anything man made, can be man changed!

Also - I too am a DIY, as well as a long time AuD victim er - I mean patient. Surprised that you are not happy with the HA mics for phone calls. I find that the Phonak Spheres are the best on the phone of any I have had. I use them in my noisy computer room, and while speed walking outdoor in wind, sometimes with hoods over my head.
Friends tell me they hear me really good.
All why keeping my phone, in my back pocket, my hoodie pouch, or on my desk.
Next time I have my Target software open, I will try to remember and look for what options may need changing in your setup.

WHY are they to show what is intended, vs what IS?

@RadioActive said:

The icon for the mute button shows the action that touching the button will enable. This is standard UI custom. For example look at any audio streaming app. When the app is not playing it shows a play icon which you touch when you want to play. As soon as you touch play the ap starts playing and that button icon changes to “pause” icon (while app is playing). Its purpose is to indicate desired action NOT app state.

Yes, welcome RadioActive (nice username!). Well said. As I mentioned, this is a standard audio convention.
And IGZO appears not to accept this standard convention.

How is it wise beneficial or advantageous?
I would love to learn to think differently!
Otherwise I should keep striving for improvement.

People think differently and interpret things differently. Possibly the reason why you say the buttons are to indicate the alternate option is because that design flaw has been caried down for generations and across platforms. But that does not mean it is right, ideal or an optimal design. Nor that the original creator of the design was correct. BUT Things can always be improved. The simple solution is to have an option to toggle the display globally from an indication of what could be, to an indication of what IS. That way, those like me who expect logic and common sense in our apps, can be be happy and avoid dangers, and those who are deeply intrenched in how it has always been, can be safe and comfortable as well !
I use a hell of a lot of gear, and can tell you that most controls display current status, not the status one could switch to.