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After warranty expires where are aids sent for repair?

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Way back when manufaactuers used to support/repair aids that no longer worked. Which was great but at a cost. Now if your aid dies and its out of warranty along with being five plus years old most manufacturers won’t touch it. Which I’ve never understood, othen than those aid manufacturers wanting to force users to buy a new aid, versus having one repaired.

With that said am I correct that Starkey is the main choice for repairing aids? I believe that’s the case but find it interesting how Starkey can repair other aids that they don’t actually produce. That tells me the internal parts of HA’s are not really all that different from one brand to another, if Starkey can say repair a Phonak, Oticon, Resound, etc., hearing aid.

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When I was on Starkeys I was greatly impressed by how the manufacturer kept repairing my over many, many years (I think over a decade). But I don’t know if they also service other brands. Would be surprised and love to hear this confirmed.

It’s often been said that there’s only a few different manufacturers of components, one thing I’ve come across is Signia and Phonak had charts available to stated the end of life from their point of view, can’t find the Signia one now but some Phonak models.

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Years ago, I believe hearing aids were sent to a lab in Chicago. Not sure if that’s still the case.

Multiple places have advised of a flat fee and not a fee varying with hearing aid tech level. I’ve not had to send a pair in after the warranty ended so not sure how it works in practice.

Yeah hard to say, I’m thinking it should be a flat rate as well, but for marketing purposes it might look good charging more to repair the premium expensive models compared to entry level?

Edited

Some people in this forum have recommended Lloyds and, when I checked their web page, they had flat fees (the web page looks so old that it may not reflect their current prices ).

In reply to @OcramSagev

@OcramSagev said:

they had flat fees (the web page looked so old that it may not reflect their current prices ).

Lloyd’s is a family owned shop. They were great to me when using them in the past. I bet they are still up and running. They were very easy to work with.

Their web page doesn’t reflect the quality of their service on hearing aids.

I’m in Dallas TX and had a pair of Phonak cic’s for 10 years. The last time i sent them in they said they would have to send to Starkey - for my audiologist its $350 flat fee and they basically refurb. I asked about my new ones and same charge (for now) once they are out of warranty.

Late and out-of-date but some years ago I had good luck with https://directhearingaidservice.com/2 who repaired an old Bernafon aid for me. No current experience but I did bookmark the Starkey webpage @ronshere mentioned above, just in case. Interesting they accept “salvage” hearing aid related hardware…

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