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Chinese Hearing Aids

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I was checking tracking info for my Noahlink from AliExpress, and I ran across a pair of Phonak Audeo L50-L (Lumity) for about $1000 a pair. They were also selling the Phonak Audeo i30’s for more than $2200 a pair. Interesting!

The Audeo i30’s came with initial programming. They didn’t mention remote followup. (Now, that would be really remote fitting.) I couldn’t find any Phonak’s above the i30 level.

I’m sure some people on here are aware of what’s available on AliExpress. I was surprised. I hate buying anything from Aliexpress, so I don’t spend any time looking on the site.

The Audeo i30 price isn’t very good. I paid $2327 for the Sphere i90s at Genesis-Hearing-Healthcare, who is an authorized Phonak dealer. The Chinese company didn’t mention warranty, repairs or remote fitting. And they didn’t say they were an authorized dealer.

If the i30 needed warranty service, would a buyer have to send them back to China for repair? That might take a little time. Of course, Phonak hearing aids are made in Suzhou, China, so maybe the dealer could send a courier over to the factory to drop them off the for repair. Round trip, probably no more than 8 weeks.

I thought maybe someone in Azerbaijan might order hearing aids from China, but Azerbaijan has audi’s that sell hearing aids, and the most popular brand is Phoank. Who knew?

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@Elderly said:

would a buyer have to send it back to China, and then the company there would send it to Phonak?

That depends if the seller is an authorized Phonak partner. Phonak does provide global warranty conditions under certain conditions .

@Elderly said:

China, so maybe the dealer could send a courier over to the factory to drop them off for repair.

Very unlikely — once the sale is made, the dealer is not obligated to provide any service unless the sales agreement says otherwise.

From what I’ve read here , are very expensive in China. The price ive seen in the US for the i30s is about $2300 (from an Audiologist ).

Edited
@Elderly said:

Phonak hearing aids are made in Suzhou, China,

Were, lots of the big 6 have left now. Main production has now moved to Vietnam and other areas where the wages are lower.

There’s Chinese firms like Mirasing and Bellsing picking up the workers and the production lines.

@Elderly said:

I hate buying anything from Aliexpress

I absolutely love buying stuff from China, get almost everything except food from that place. If things arrived broken I found vendors generally willing to reimburse. Sending stuff back may be problematic, though, so I limit myself to stuff costing less than 50$ or so. Those from China are probably OK but personally I would not run the risks given the sums involved.

Also made Malaysia, Denmark, Netherlands among other countries, so not just Chinese.

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