DIY - Self Programming the Oticon Opn – How To

@Zebras said:

If you hear it with both the OPN 1 & 3, then it must be a program issue rather then a hardware issue.

Yep, that’s what I think, too. But if other folks with normal low frequency hearing like Geekman doesn’t hear it and I do, then it must be a programming issue related to my hearing loss profile. Well, or maybe due to something I have enabled and Geekman doesn’t (or vice versa).

I know it’s different hearing aids but I had a rattle sound in my hearing aids when the bus went over bumps. No amount of programming changed it until my Audi changed the fitting formula and the rattle has gone.

Are there different fitting formulas in the Oticon software? If there is, you could try another fitting formula to see if it gets rid of it.

mic volume not necessarily be low frequency voice its soft voice typically spread with widerange. and various different level. it might happen strenght in opn for mic reduction is less/and amplified due to your loss. oticon strategy is not to touch generally important speech spectra while appliying NR algorithm and wind reduction etc might be that effect first to delete everything from genie and HA then enter a fresh andtry to re adjust receivers by audi. in my case its due to audi increased gain more than 40 db to check effect and then every time speech come will be shhhhhhiii and sent to company they reseted my HA and readjusted receiver that audi opened and changed then worked fine… no issue now though if mic noise fall in your amplifying area you will hear it. slightly but it wont disturb you much. second option run feedback analyse and which frequency succeptible reduce it bit more. its just trial and error method can solve it.

@Zebras said:

If you hear it with both the OPN 1 & 3, then it must be a program issue rather then a hardware issue.

@Volusiano said:

Yep, that’s what I think, too. But if other folks with normal low frequency hearing like Geekman doesn’t hear it and I do, then it must be a programming issue related to my hearing loss profile. Well, or maybe due to something I have enabled and Geekman doesn’t (or vice versa).

Here’s my 2nd program where I have full directional turned on:

I am using open domes and have used the feedback manager. That’s about all I can think of - let me know if you want more settings that I am using.

@Zebras said:

Are there different fitting formulas in the Oticon software? If there is, you could try another fitting formula to see if it gets rid of it.

Yes, beside the Oticon VAC+, there’s also NAL-NL1, NAL-NL2, DSL-v5a Adult and DSL- v5a Pediatric. I tried all of them and the static noise is in all of them.

@parth_p said:

mic volume not necessarily be low frequency voice its soft voice typically spread with widerange. and various different level. it might happen strenght in opn for mic reduction is less/and amplified due to your loss. oticon strategy is not to touch generally important speech spectra while appliying NR algorithm and wind reduction etc might be that effect first to delete everything from genie and HA then enter a fresh andtry to re adjust receivers by audi. in my case its due to audi increased gain more than 40 db to check effect and then every time speech come will be shhhhhhiii and sent to company they reseted my HA and readjusted receiver that audi opened and changed then worked fine… no issue now though if mic noise fall in your amplifying area you will hear it. slightly but it wont disturb you much. second option run feedback analyse and which frequency succeptible reduce it bit more. its just trial and error method can solve it.

I did turn Soft Voice setting down to minimum and although that reduce the volume level for soft sounds, the static noise remains just the same, so I know it’s not due to soft sound setting.

This static/noisy mic in Full Directional is not really a problem I need to solve, because I never have any desire to use Full Directional in any one of my programs anyway. It was just a curiosity more than anything as to why there’s noise in that mode in the first place.

If you backup your current settings, and start all over with just one program and default settings and toggle the directioal mode, does the sound still appear?

If you’ve time, trying to debug by starting from scratch and then slowly building up the features that you had originally in an iterative manner may help.

I did some checking in the Genie 2 help files to see if there was any mention of how things work when you first connect your aids - in other words what happens when the settings in the aids differ from the settings stored in the database. The only thing I could find was in the FAQ section of the firmware updater:

Here it seems that after a firmware update it automatically loads the settings from the most recent session (this happened for my aids after I updated the firmware so I can confirm this - I didn’t have to manually load the settings). Of course this doesn’t necessarily apply when you haven’t just updated the firmware. Maybe one of the audis on the forum can address this if they know the answer.

Another question: based on this thread Audiogram Direct, it sounds like In-Situ Audiometry was removed from Genie 2. But this link Key Features14 still shows that it’s available.

I searched around Genie 2 and I don’t find any In-situ Audiometry option. Just want to confirm that nobody else can find it in Genie 2 either.

I have not seen anything in Genie 2 regarding an in-situ audiometry option. It would be great if there was one.

@Volusiano said:

I tried to run the Genie Updater that came with the Genie 2 installation but I don’t see an Updater app appearing on my PC.

@pvc said:

Genie Updater is running when your computer is on, unless you have changed the default settings. If you click Exit in Genie Updater by mistake, you can re-open it from the Windows start menu: Programs > Oticon > Oticon Genie Updater.

How would you click Exit in the Genie Updater app if you don’t even the app showing in your task bar and when you launch the Genie Updater there’s no app appearing on the task bar? I open the Task Manager and don’t see such an app running…

I just gave you the entire text so as not to leave anything out. In your case just do this in Windows;
Programs > Oticon > Oticon Genie Updater.

Yes, that’s what I already did even before I posed the question on this thread.

Normally when you open up an app on Windows (10 in my case) you would see an icon for the app appearing in the task bar, and you’d be able to click on this icon to go to the app, but the app should pop up in a window on your screen. What I’ve been trying to say is that when I did the steps above (Programs > Oticon > Oticon Genie Updater), there is no app popping up a window on my screen nor is there an icon for the app showing on my task bar. So if there’s no window for the app, how would I even go into the app to control anything (like Exit the app)?

Two things may be needed. Running a separate Genie update app that’s in the Windows taskbar.

Second, going to preferences inside Genie fitting app and checking for updates.

Haven’t run this myself as I’m at work, but happy to check tonight.