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For the first year or so my KS9 batteries would last for 4 days consistently. Now they last 3 days and occasionally I have a one day or 2 day lifespan. They have never received any kind of service. Does anyone have ideas as to what could cause the battery life to change?
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Are you talking about disposable or rechargeable? (I assume disposable, but you may havé rechargeables you only wear a few hours a day …)
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What phone and operating system are you using with the KS9’s? I have a Pixel 6 on Android 12 that has excessive battery drain on my rechargeable KS10’s which appeared with the January update for me.
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I think that Android 12 is the cause. I’ve lost ~15% of my battery life since I got the upgrade. KS9s and Costco batteries before and after.
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I am also having the same battery issues with my KS10 and Pixel 3aXL. However, my problems didn’t start until two weeks ago and I had version 12 for two or three months or more on my Pixel 3aXL. Costco sent in my right and came back four days later is a completely new item. Still had/have the same problem. My guess, after reading posts on this forum, that it is a Pixel problem with version 12. No other phone users are complaining. Pixel has been very tiny part of the market.
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Now my right aide is down to 2 days battery life. The left one is holding at 3 days. Do you think I should try for a warranty replacement?
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Right Aid is the master Aid so you’ll always get less battery life.
What were you getting before?
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For a good while after they were new I was getting 4 days consistently. Then the left aid starting dying after 3 days and occasionally 2 days. Now it’s normally 3 days for the left and 2 days for the right.
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How much do you stream? I get about the same but I stream a lot. Seems the last 48 pack did not last as long but I have not documented that. I will be opening a new batch in the next few days.
There is some concern on other (KS10?) aids about phone upgrades causing short life. I have an older pixel1 so I don’t think that is my issue. I have KS9 too.
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I don’t stream at all. Only take very short telephone calls about vehicle warranties and occasionally make a call. I do get notifications about texts and emails which wasn’t working when I originally got my aids.
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My first batteries after turning off media audio and contact sharing lasted 2 days both sides.
Is decreased battery life something that would qualify for warranty repair or replacement?
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After returning the aids for service I’ve been getting two days right side and 4 days left side. I changed the Bluetooth to the left side and the battery life reversed - 2 days left and 4 days right. So apparently the big drain is the Bluetooth in my Pixel 3aXL.
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This comment is based on only a couple of weeks of experience but I’ve recently gotten HearClear batteries and am getting at least one extra day of life out of both aids. 3 to 3.5 days on Bluetooth side and 5 days on other side. If this pattern doesn’t hold up I’ll post again. (negative issue - the first one I took out of the package was corroded) (previous batteries were Power One and Duracell)
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Oticonian/Disposablyte