ListenWIFI app

Just back from church … no luck again… the individual that was supposed to know about it didn’t show up… no clue what the problem/issue is… in fiddling with it today, I did see that it showed that it was using “airplay” … does that have anything to do with it?

Yes, I think “AirPlay” is involved. Clicking on AirPlay may allow you to select your hearing aids for the audio output. Have you clicked on Support in the ListenWifi app? It will generate an email inquiry that is automatically populated with the following:
App Version:
Platform:
iOS Version:
iPhone Version:
Device wireless IP address
Appliance Version:
Server ID:

I’m sorry you couldn’t get it to work today. This does not seem to be very user-friendly. I believe you’ll get it figured out soon.

I’ll see the next time I’m at the venue to see if the app will populate the inquiry… I have NO idea what the Server ID is,etc …

Update: It’s a MIRACLE I decided to swing by church this morning to see if I could get the server ID,etc to submit to the support folks… I stood right outside, connected to the church wifi, opened the listenwifi app, clicked on the “church” channel, and voila - it worked! Sounded great ! Only thing that did not work was when I clicked on the “speaker” icon , the voice still went to my hearing aids, but I doubt I’ll the speaker function so it’s not a big deal… I’m asking both the church folks and the listenwifi folks if it’s possible that the system was turned “off” on Saturday … I wouldn’t think the app and church channel would show up if the equipment was turned off, but I’m not familiar enough with it to know… I’m hoping it will work next Saturday … I also can’t imagine that being outside the church would make a difference? Also, I did not see the “airplay” that I saw yesterday … not sure what happened… stay tuned …

Thanks… not sure what you mean by “FM” ?

The bucket is called “assistive listening systems” wifi is one system. FM is a different system. Many churches use FM systems. Churches also use hearing loop systems. Both FM and hearing loops don’t have the latency problem and are better for people with hearing loss. Read more Center for Hearing Access4

Thanks… I’ll check out the link you provided… I did ask the Church about telecoil a couple years ago, and their response was it was too expensive … I guess I’ll wait for Auracase and hope that they will consider adding that …

I’m still unclear about what is meant by FM system? I guess I’ll have to try and ask them exactly what their sound system is…

@nedunla said:

I’m still unclear about what is meant by FM system?

FM stands for Frequency Modulation, which is the standard used for radio broadcasting, like your AM/FM radio.
That technology is often used in public venues.
In the meantime, try to see if you can have your audi add the Lecture Program to you Intents.
It definitely can help in a venue like a church.

Thanks… I know what FM is, I just wasn’t sure what that would have to do with helping me hear in church? Thanks for the Lecture Program tip… Surprised my audiologist hasn’t mentioned it, as I’ve talked to her a couple times about the issue … can you explain what Lecture program does in terms of hearing aids eg what sounds it amplifies,etc…? Thanks

@nedunla said:

I just wasn’t sure what that would have to do with helping me hear in church?

There will be a transmitter hooked to an output of the soundboard. There will be receivers provided tuned to the same freq as the transmitter. My old church has one of these and I unplugged their headphones and plugged in my roger on. You could plug a neck loop into the receiver, if your aids had telecoil.

If they use a soundboard, it should be very inexpensive to go to auracast. FM you have to buy the transmitter, receivers and headphones. They turned up ridiculously loud for the hard of hearing. People that should have hearing aids, but don’t. We had two or three every week that used the headsets, I was the first to plug in a roger. They only transmitted on one channel, so I needed a plug to copy the signal onto both ears between the receiver socket and my roger. Most HAs have something that could work with the FM to get the audio into your ears.

Hope this helps!

WH

Thanks… I guess I’ll have to try and meet with the “sound folks” (I’m not even sure who does that) and sit down with them to discuss what equipment they have,etc… in the last email exchange I had with someone at the church, they said that the ListenWiFi server is always powered on and the audio from the Church PA system is automatically routed to the ListenWiFi server when PA system is on - but again, I think this was someone in Church front office that was relaying what they were told… I need to talk to the sound expert or whoever set up the system , and hopefully go and actually look at the setup myself… appreciate the advice!

@nedunla said:

Do you mean “speech booster”?

Yes, i guess my companion app doesn’t have the label, but it’s the same.