Microphone not working properly in Bluetooth (KS10)

@philbury said:

On a phone call I can hear the caller but they can only hear me very distantly. Same on Zoom.

Sound quality for the other caller on the other end, is always bad because the Mic that picks up your voice, is behind your ear.

This could be an issue if you’ve adjusted anything recently.

My Dad can hear me better through my Phonak Marvel when features are off

I have the Phonak M70 hearing aids. I’m also a self programmer. Something I’ve noticed is when I activate NoiseBlock, SoundRelax and WindBlock, my Dad struggles to hear me when on the phone. When I turn off all those features on the Phone Call program and call my Dad in the same situation (on a very noisy bus on the exact same road) he can hear me SO much better. Just thought I’d post in case it helps anyone else. (Please note, that we have all different hearing loses etc and it may not work…

I also found, giving me more gain in the low end, on the Phone Call Program, means my dad struggles to hear me more. Have no idea why.

It used to be fine - this has just happened and I fear I caused it.

I probably ought to reinstate an older session.