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Oticon Companion 1.5.0

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Hi All, since upgrade to 1.5.0 my streaming equalizer in Oticon Companion looses the settings every day. Never happened in previous versions. Anybody encountering same issues? Thanks all and have a great day.

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Hi, thank you for your reply. I’ve contacted the audiologist who confirms the issue. So far I have no possibility to upgrade to 1.5.1. Guess it’s just a matter of time before it gets available in Belgium.

@Deperre said:

Anybody encountering same issues?

Well, you don’t mention whether it’s IOS or Android, but My Pixel 6a is working fine on 1.5.0.

Why can’t you update in Belgium? Is there geo-blocking from the app store?
Maybe try a VPN?

In reply to @Deperre

@Deperre said:

Android 15 with Samsung Galaxy 25
Got message from Oticon Belgium that the problem is recognized and a fix underway.
In Play Store version is still 1.5.0

Ah, thanks for the info, FYI, this morning I was streaming music, and it sounded like zero bass.
Checked the eq, and it was active, but same issue as you have on your sammy, settings were back to default!
So, you are not alone.
@cvkemp Chuck, If you set your streaming EQ, and reboot your Intents, the streamer will go back to default.
I’ve tested it twice.
Glad Oticon is aware.

My audiologist and I have my aids completely fine tuned to the point I never touch my app except for enabling the TV adapter, muting my aids every now and then if I am not interested in something my qife is watching and I am reading or streaming an audiobook. And I check battery levels and remaining time. By the way I can stream 3 hours a day and still get 21 hours out of my batteries if needed.

There are simply adjustments in Gene2 that the audiologist can make. But most audiologist don’t offer anything if the patient doesn’t ask. I was guilty of not asking just expecting my audiologist to do it correctly.

Is it just me or does anyone else think Companion is buggy as hell. I’d go back to On if I could.
I’m getting constant disconnects from my Pixel 8 Pro and the app often reports it is connected when it is not. I remember when they were both available to use at the same time and I reverted to On. I tried downloading the APK but it won’t proceed past the message telling me to switch to Companion.

I have the latest companion app on my Samsung S23 and the connectivity is rock solid. I have the Oticon INTENT1 aids

In reply to @Revhead

Companion 1.5.2 on Pixel 3a works fine. Occasional hiccups, but generally fine. Just the “Hearing Fitness” function does not work at all. Does not track any time. But then, who cares?

In reply to @Revhead

@Revhead said:

Is it just me or does anyone else think Companion is buggy as hell. I’d go back to On if I could.
I’m getting constant disconnects from my Pixel 8 Pro and the app often reports it is connected when it is not.

Have you checked the companion app settings > Keep Connection > set to enable?
My Pixel 9 is solid. Which aids do you have? With the P8 pro, and the Intents, you really don’t need the app because you can change programs, and check battery from the Hearing aid quick setting tile. I’m still on android 15, and 16 is supposed to have even more control.

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