Oticon Xceed distortion

@anon54276456 said:

I have seen assured me they could not use the data from old phonaks for a new pair but I was clearly lied to and it was laziness on their part obviously.

You can export the settings from Target. I’ve done that but I’ve only ever then imported back into Target. That’s great that you’ll be able to import the setting into Genie.

Yes I see that I can export to another phonak device. This would have made my life easier, I don’t know why no one would do that for me. I’d think it would be an easier sell. I’m just confused, annoyed, frustrated. I have seen so many Audis and I have to break up with them all. At this point I have to self advocate because they certainly aren’t any help. I really am at a loss for words here. The oticon wont even all me to simulate settings comparable to the phonaks, I tried last night and within the formulas, using a comfort setting I cannot even get close to what phonak calls calm. The MPO’s and gains won’t work. I think I should just go back to Costco and get the Brio 5’s and import those settings from my old Nadia’s.

Since Costco refused to do it for me, as well as any other Audi

@anon54276456

I know it means spending more money but you could self program the Brio 5 as well as they are unlocked.

It is sad that no one has agreed to transfer settings as it seems really silly because it would actually mean less work for them.

I know our hearing loss is different but I also tried the Oticon Xceed and couldn’t get on with them.

I went to the Audi this morning and said these origins aren’t working out. He kept trying to commit me to them. Finally I just said I want phonaks, I will leave the oticons here and you can order phonaks or I will go somewhere else and order them. Then his time changed. Now he wants to try resounds, Unitrons and phonaks. I said look, I just want phonaks please. He said give him a week, so we’ll see. I’m relieved he’ll return the oticons. But annoyed my money is locked in with him. This has been the annoyance and a fear of mine every time I’ve shopped for hearing aids. Everything is great until the sale is made then is just a mess afterward.

@anon54276456 said:

Now he wants to try resounds, Unitrons and phonaks. I said look, I just want phonaks please

Good on you, stand your ground, it’s your money = your choice.

@anon54276456 said:

This has been the annoyance and a fear of mine every time I’ve shopped for hearing aids. Everything is great until the sale is made then is just a mess afterward.

Well your not the first to have this happen, give your audiologist another chance on the Phonak models, hopefully all will be good, if not you’ll need to find another clinic.

I’ve visited all the clinics in the area. They all go the same. Eager to sell, make the sale, then don’t want to accommodate me after the sale. I’ve been told I’m crazy, I’ve been told I’m the problem, I’ve been told deal with it, I’ve been told it is what it is.

Furthermore, no two audiograms I have are similar. It’s really discouraging. At this point I feel like I should buy a REM machine too and just figure it out myself. What’s even more bothersome is waiting months at a time just to get adjustments made after the fact. And this guys molds are weird so I have to go to another Audi to get the mold I want. I called the guy and I’m like hey, I don’t want to get aids from you but can I get molds made??? It’s just weird. I have to tip toe around people. I can’t even get phonaks at my local connect hearing which is owned by phonak, a sonova brand. The Audis at my connect hearing are more clueless than the ones at Costco. I’ve never had REM at Costco nor connect hearing. So I have to go to a private practice to get what I want, which in my opinion is more risky because I’m not sure if the same warranties will be obligated or how long that practice will be around. I guess this is all a lesson learned and moving forward I won’t make this same mistake again. I just have to master a brand and their software and fend for myself.

Does the Octicon exceed has a directional ability?

Because I am currently using Star key Halo 2 and some distortion occurs during certain function:

the loudest sound detection function parts where it focus on the loudest sound assuming it to be the speaker(like if people in front of me speak softer I will be hearing the next rowdier table conversations clearer) however that’s solved when I switch to the Omni function which allows me to listen to everything clearer which works sometimes. There are many more function to discover in star key.

However speech legibility is still not super clear.

I am curious how do the Oticon Brainhearing works?

Does the audiologist tune certain sounds like Low frequency m. And B clearer or high pitch s and t?

If you can share your user experience would be much appreciated!