Hi All
I wanted to pair the Starkey Genesis AI20 to Starkey TV streamer 2.4 GH. but could not do it.
These hearing aids won’t pair with this TV streamer any idea why?? Please let me know. Thank you
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Pairing Starkey Genesis AI20 to TV streamer
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Starkey TV streamer 2.4 GH
On the Starkey website23 they state that Genesis Ai is compatible for the TV streamer 2.4 GHz.
TV Streamer is for: Genesis , Evolv AI, Livio Edge AI, Livio AI and Livio
Did you read the manual ?
Hearing Aid Accessories | Starkey Support111
Learn how to use your wireless hearing aid accessories with these step-by-step instructions.
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As much as I can tell, there are two versions of the TV streamer that look the same but have different model numbers.
Starkey lists 43119-000 in the most recent Accessory Guide PDF. Listed as compatible with Genesis and Evolv.
There also seems to be a model 43005-000. I can’t find a definitive guide, but it seems to be for older models. Perhaps someone can dig better than I can.
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